Kooronya Boarding Kennel & Cattery

I am leaving my dog Max all the time here and he get best care of! Thanks Christine and Simon.Max always go back home well behaved and well fed! Max getting to know other dogs and have funHighly recommend this place to leave u loved one at!

The staff are lovely. Our labrador enjoys her stays at Kooronya and always comes home as happy and as healthy as she goes in.

Kooronya came through for last minute accommodation for both my cat and dog. Was happy with the facilities and my dog came back a bit plumper but happy and clean. Cat facilities were also good. I like the way this organisation is available on weekends and public holidays to take your call. I have no reason to not recommend. Would definitely put my pets there again. The only reason I'm giving 4 instead of 5 stars is due to superior customer service I've received elsewhere (which I think comes down to more staff and bigger facility). I would also urge management to respond to negative reviews, as they are vastly different to my experience and need some explanation in my view.

Rude owner and badly maintained kennels! I would not leave my pets here again. The kennels (even the office) had an overwhelming smell of dog pee and throughout the process of filling in forms we found the owner to be condescending, intimidating and rude, making threatening jokes to myself and my mother on several occasions the morning we dropped our pets off. Even after he asked us to read the T&Cs form before signing he joked about us causing problems and not signing it just because my mother took a moment to read over the forms?!... After asking to see where our animals (cat/dogs) would be kept the owner made another threatening joke and would not allow me to see the Cat kennels. Every other place I have left my Cat has been more than happy to take me through the kennels, even letting me put my cat into the kennel myself. All very odd. The dogs came home smelling as bad as the whole place did and looking in poor condition and very unhappy. I don't want to think about why that would be. People place a massive amount of trust in a kennel to look after their pets and I don't feel this man really cared about the animals, he is a disgruntled kennel owner. This man should be shut down immediately.I ended up leaving my cat at a lovely Cattery called Cats'r'us in Officer. if you can make the drive it is totally worth it , absolutely spotless, happy cats and several lovely staff tending to the animals all day.

When we came to pick up our dog he was covered in urine, he was dripping wet, he was dripping and sliding all over the place becouse he was so wet from being left in the cage the entire time, he stunk so bad that we had to wind down the windows on the way home, we gave him a bath straight away and the water instantly turned dark yellow, he was very dehydrated, called the manager to discuss the issue and he was extremely aggressive and condescending, they are on it for the money, and do not care about the pets. Highly recommend not to take your pets here

This place should be shut down!! Animals are left in their urine and fecal matter. It’s broken my heart the way our beloved pet /family member was when we picked them up. Never leave your pet in this facility. Trust the real reviews not the fake ones!!

I'm very satisfied with the quality and standard of care was given to our Standard Poodle.I will use them again.Cost was $42.00 per day for a 5 day stay.

Have had great experiences dealing with kooronya . I have left my dog and cats there for a number of years . This is a family run business my dog always comes back happy, healthy and clean . The cats have ample space and also get to leave there enclosures and roam in the outdoor area . The staff have great experience with dogs and catsGreat prices compared to others in the area . Get in quick to book .

After seeing some of the negative reviews on here, I decided to call up and chat to the owners. They gave me their time and answered all of my queries and concerns. I asked if I could check out their facilities before deciding if my dog stayed there, they said that was fine too. I checked it out, all good. I asked if they could feed my dog according to his diet, which is probably a little tedious for them to do. No worries at all there either. They were thorough in ensuring my dog was vaccinated and asked questions about his temperament prior to his stay. For the really affordable price they charge, and how decent and caring they were, I'm not sure what more the people leaving negative reviews expected? Anyway, the kennel didn't put me up to writing this, and I'm a bit of a helicopter dad when it comes to my dog, it's not the only place I checked out. I suggest that you don't let the negative reviews sway your decision, give them a call.

I’ll start this by saying that my dog has not stayed in this kennel. However, the reason for that is why I’m leaving this review.We did a tour/visit of the kennel to see if it was appropriate for our dog for a 5 day stay.The kennels themselves are standard cages, relatively spacious, the staff member we met with seemed nice enough, seemed to like the dogs. We didn’t get to see the outdoor grassy area, to see how large/small it is but it is not the area pictured with the lake, it is a different area out back of the kennels.The main reason I did not send my dog here was that I asked specifically about the process of drying the dogs if they have been out in the rain (my dog is prone to hotspots if not dried properly) the response was that ‘if it’s raining we don’t like to have the dogs outside, if we see they have relieved themselves in the kennel then we don’t take them outside that day because we don’t have enough staff to dry them all’.That’s a massive red flag for me. I don’t like that at all, and I feel very sorry for the dogs staying there over winter who are forced to relieve themselves in their pen, and not taken out for stimulation - it almost feels like they are being punished.If they do not have enough staff, they should simply not take on so many dogs.