Private hospital

My wife was transferred here from Gympie by Ambulance on a Saturday morning and apparently it is not acceptable for me to visit her till 3:30pm. How ridiculous she is a private patient in a private room this is not supposed to be solitary confinement! On Monday I attempted to be present for the Doctors visit around 9:30am and was refused entry?? I would expect next of kin to be admitted as visitors at almost anytime except potentially a nominated quiet time. We will avoid this hospital in future

I had my first baby there and I just loved it. I felt well and didn't fell stress or anything thanks to the staff and nurses. the prenatal classes were very good. I highly recommend this hospital at least for the maternity part.

Very caring nurses who made my stay getting my 4 wisdom teeth taken out relaxing and an easy process, felt very at ease and taken care of

Very attentive/caring nurses who I could tell were highly experienced and highly trained.I am glad i had them to take care of me during my time there.Thank you to the staff who took care of me.

The only thing I can fault is the fact that there is not the option to rate this practice, along with Dr Yee, a TEN out of FIVE.I first met Dr Yee, around 10 years ago, when I was an emergency patient at the Royal. I had acute liver failure along with glandular fever so I was not in a good place. Enter Dr Yee. The moment he walked into the room there was such a positive aura of energy around him like I have never experienced. It was then I knew that there was no better person to get me back on track. I spent a week in hospital and every single day Dr Yee would visit just to check on how I was going and to update me on my condition(s). Although I consider Dr Yee the most knowledgeable person I have ever met, I am positive that it was also his positivity and energy that helped me get better.A few years later I needed to see a gastro specialist and my GP referred me to none other that Dr Yee. Straight away I felt at ease and a calmness surrounded me. I get to my appointment and Dr Yee was exactly as I had remembered him. I have been an ongoing patient now for around 5 years and each time I meet up with Dr Yee I can't help but leave the practice with a smile. I mean how is it possible for someone that has, what a normal person would consider, such a stressful profession be so good at making people feel at ease. Yes, there will be those that will be quick to comment oh he does it for the money" and it is those people who suffer from tall poppy syndrome because Dr Yee has passion.I also have to commend the practice staff as they also share Dr Yee's energy and I enjoy the random banter every time I see them. To say that the practice staff go above and beyond is an understatement. I have always found the rooms to be exceptionally presented and nothing seems to be too hard if you have any questions.To summarise I feel humbled to have Dr Yee in my camp because his professionalism goes way further than his qualification. I also believe that the practice staff all feed off each other to complete the best overall experience possible.Go Team Yee ......... :)"

What a nice large money making machine this place is .A relative had surgery here recently and couldnt say enough about how friendly the staff were , but when you ask them to do something they totally ignore you . The rooms are large and the beds comfortable but the staff need to be told to do their job when they are asked to do something by a patient , who is paying a premium to be there .The parking is a problem that needs to be addressed also .

Excellent hospital quality and facilities especially the food..yes, I love eating! :) even my son who stayed at this hospital agreed with me about the food. Staff is very friendly and helpful..keep up the good job.

The nurses are absolutely amazing. I was in recovery post-op for longer than expected and the nurses were so lovely and treated me so well and attended to everything I needed or requested. 10/10 experience :)

I have not yet had my appointment with the Clinic but I’m booked in. I wanted to give a 5 star review now, for the amazing customer service that has been provided so far. I wasn’t able to call during the day due to work but I could email. I had responses within the day (if not hours) each and every time I emailed. Some other email enquires sent to other similar businesses took almost 2 weeks to respond. I am looking forward to my appointment to be able to add another great review.

What a wonderful facility. A professional and caring team who couldn’t have made my experience any better.Thank you. A special shout out to the nurses in the Bay Ward. ❤️