JB Hi-Fi Lake Haven

Helpful as always, great deals and customer service.

I went to the store counter this morning to purchase an ipad which should be a fairly common, straight forward transaction. For some reason it required the attention of 3 different staff members as well as a manager's authorisation?After waiting by the counter for at least 5 mins, I was asked again if I had been served by the same staff member who initially took my order. A few minutes later another staff member handed me a piece of paper and then told me to join the back of the queue again to make the payment. I walked out of the store and into the Harvey Norman store nearby where I was served immediately, paid for and walked out with an ipad and receipt in under 2 mins. Unfortunately this happens every time I purchase a phone at JB Hifi as well, terrible, slow procedures, very poor customer service.

Love going to jb hi fi , always alot of specials, always good to get a bargain. Great service from all the staff.

Have purchased a number items over the last several weeks, great knowledgeable staff

Fantastic service ,the staff are very knowledgeable, love shopping in any JB HI-FI store

Service was excellent, was helped out, with all the information that I needed, before my purchase, staff very helpful and knowledge able.Will definitely shop there again.

Fantastic store, always been so helpful from all our ranges of different purchases over the years. Staff are always care and bubbly.

Fantastic friendly helpful staff and reasonable prices. Lisa went above and beyond to assist me, will definitely keep shopping there

Purchased a Nighthawk which is a Netgear product. Took. It into Telstra as it stopped working. Telstra told us as we had finished paying it off they couldn’t help. More than likely wouldn’t help. Went to the GREAT STAFF at JB and low and behold in a couple of minutes all fixed. THANK YOU SO MUCH to all of the WONDERFULL STAFF 5 stars are not enough.