Doors Plus St. Marys

Very happy with our new guardian 2 in 1 front door. Thanks to David for making our decision an easy one, he was very knowledgeable and a pleasure to deal with. Big thanks to Ben, our installer who has done an exceptional job from start to finish. His professionalism and attention to detail has made dealing with Doors Plus a very pleasant experience. Cannot fault his workmanship and would be more than happy to recommend him and the staff at Doors Plus St Marys.

The worst aftersales experience.Go somewhere else.I've already left a review on my first bad experience...They've just asked me to leave feedback for a job STILL not completed!!Ordered the doors in august 2022.7 months.Terrible.Carpenter really didn't care. The finish was average.When he was sent out to fix one job, just got the nail gun out, split the frame, tried to even cover it up with putty.Haven't heard from them since.

The St Marys' team were very helpful with my order. The units themselves are great quality and were a great price.

The retail sales is very kind and professional, but after the first and second measurement, the waiting period and the customer service over the phone is horrible. We bought 5 doors from door plus, which including sliding door, front door, front secure screen door, the secure screen door to the front yard, ect. We had to wait at least 6 months to complete all these door, because some of the doors were shipped from oversea not local made.

Very happy with my door. Makes a great addition. Just added another door to the passage and could not be happier. Installer was fantastic and did the job right ✅️

The Barn Door we had installed, was supposed to have a handle on it but didn't and we already payed for ? Had to chase up to get what we payed for ?The installer dropped the metal bar from above the door and took a chunk out of the wall ,we just had painted and another chunk out of the new hardwood floor just installed??? Didn't notice it until he had finished but did hear the big bang clang when it fell installing it. Since then the damage is visible every time i walk through the door and does nothing for my experience with Doors Plus.

Appalling customer service. Would not recommend. We made the mistake of paying up front. From that point on we were not a priority. It took 4 months for our 2x screen doors to arrive. When they did, neither of them fit despite someone from Door Plus coming to do the measure and quote. We then had to wait another 2 months for them to be remade. When we got the second iteration, one of them was still wrong. We still have not received the finished product almost 10 months later. I assume they have forgotten or put us in the too hard basket. We were also promised a refund for part of the total cost because of ALL the hassle. This was never received. I would give 0 stars if it was an option.

Purchase an 820mm wide Canadian oak solid timber door. Happy to spend the extra and wait the 3 months as I was wanting a quality solid door that will last a long time.After cutting in the hinges I went to hang the door into a square frame. It turns out the $600 door I purchased and waited months for measures 820mm across the top and bottom and 824 across the centre.

We ordered a security door. The process was super easy and door quality is awesome! The install guy Mick was also so thorough and particular in ensuring the door was fitted correctly.

Excellent service and communication from start to finish. Return customers. Mark the carpenter was awesome. He was very experienced and skilled in his work. It was a tricky installation and he quickly overcame every problem. We are extremely happy with our new door. Doors plus no fuss once again. Thank you Tania Patterson