JB Hi-Fi Artarmon

Shoutout to Andy being a legend. He was super friendly and helpful when I was looking for headphones near closing time, cos I needed a pair for the gym. He was super helpful even though they were getting ready to close. With his help I found some beats headphones at an amazing price. Super happy and will definitely come back to shop here. Thanks again!

Declan was very helpful and dealt with my phone issues with professionalism and courtesy

Huge thank you to Jesse and Andy for helping me with two purchases today. They were both super helpful and delivered a fantastic customer experience. JB Hi-Fi should be proud of this great pair. Thank you!!!

I purchased a Samsung tablet over 3 years ago and didn't have the proof of purchase, which I needed for Samsung service. Anyway, I went back to the store to request the proof of purchase and they did their best to find it for me, as it turned out they actually resolved my issue (I had my tablet with me) and I didn't need to go to Samsung service (would have cost me min $66). I am a happy customer! Many Thanks.

The management team went above and beyond in a warranty claim for me with Microsoft I can't give them enough praise.Lovely staff and a quiet store that isn't too busy.

Bought a new samsung s22 from there the other day.Staff was really helpful and not pushy...the place is also massive and has a good layout with everything you could want in a jbhifi

This store will look after you. I preordered a phone which had a promotion for a few Google products included, when they didn't appear after a number of weeks Brad and co. took it upon themselves to make sure I got what I was entitled to and keep a happy customer. JB Hi-Fi as a whole company has maintained excellent customer service in every interaction I've had with them over the years and the multiple devices I've purchased from them.

I went to buy an 55 inch Oled Sony TV and I was given such a hard time about wanting to take it on my car, to the point the store manager came in and in a rudely manner told me if I took it with me I would have to sign a weaver saying that no matter what type of damage the TV is found after I open the box, they will not be liable. I had a Sony TV for 10 years and I moved apartment 5 times, i understand they do not want to be liable for screen damage but from there to go and say they won’t be liable if there are any other faults after buying from their store? I walked out and went to the good guys, bought the TV and did ask me to sign a weaver too but at least they were fair and nice enough to say it was for any damage related to the screen. Appalling treatment in JB HiFI, will not be shopping with them anymore.

Was approached and asked to leave the store" for absolutely no evident reason whatsoever. I was simply browsing