Laurastar Perth

I love this product. I had a Laurastar for over ten years and noticed the tank was leaking, so time to buy a new Laurastar. I definitely recommend the system as it is the best. On entering the shop, I was warmly greeted by Deb who asked her colleague to lift my old iron out of my car. The service from both of them was excellent. Deb was interested to listen to what I wanted and what would best suit me. She was very helpful. I received fantastic service and advice. I highly recommend Laurastar. Thank you

Great service Dawn. Thank you

Great products. But the customer service is lacking

Spoke to Dawn about a problem with my iron and she came up with a suggestion on the phone that sorted it out.Thanks for the good service.

Just wanted to give a public thanks to Dawn and her team at Laurastar for their fantastic customer service. We had some niggling issues with a recenty purchased HiZero bionic mop. Dawn and her team were happy to accomodate my concerns and were always willing to take a look at the machine; even when the errors wouldn't repeat for them in the store! Nonetheless, their attitude was professional and very helpful and ultimately we ended up with an exchange for a new HiZero. Thanks so much for your help Dawn. I wish all companies had your level of customer service.Scott.

Good customer service. Love my laurastar sa system.

Dear Sir/ Madam,I am writing to complain about the customer service I had experienced at the Perth Laurastar store located in Malaga WA.I had a problem with my iron during the Christmas period ( falling apart handle and water dripping ) so I gave it to the store for repairs on Monday the 7th of January 2019. This was the first day the store opened after the Christmas break. I was told the technician wouldn't be able to fix the problem before the end of the week, as another two irons were being repaired already.After insisting that I needed an iron for the weekend I was offered the loan item". I have to stress your employee didn't offer this loan item freely and it took a lot of convincing on my part to get this assistance.In my opinion

Excellent beautiful

Staff extremely helpful and know their products.