Build-a-Bear Workshop

TTP Build a Bear is the safest, happiest place in the whole mall. The staff are an absolute delight, always happy to help and give recommendations. They are so kind and patient and make the BABW experience extra special. I don’t just come back for new stuffed animals and new clothes for them, but I always know I’ll leave smiling with a new pep in my step. Thanks build a bear TTP <3

I did an online order for the 25th anniversary build a bear toothless, having social anxiety and being in a wheelchair doing an online order was best suited for me. Annette was wonderful when I called and was more than happy to help me get my build a bear and did an amazing job of stuffing him and added everything I asked for voice recording, saddle and birth certificate. This has been my first experience with build a bear and it's been amazing. Annette's customer service was exceptional and got him sent as soon as she could, he arrived within 1 business day and I've never been happier. I will definitely order again when there's another build a bear I love. Thank you so much Annette you did a fantastic job and I'm very grateful for your help.

Kids had fun, helpful and friendly staff, they were quite busy when we went it but staff were doing their best to keep everyone engaged. We've been twice, definitely a better experience when they're not so busy, kids very happy with their bears.

I Just Got Ripped Off At Build A BearCustomer service was Great and very helpful, Product promotion was spend $40 and receive a $10 gift voucher, So therefor I spent more than I originally budgeted, when I then come to pay for goods at cashier my total was $180 for 2 bears, I’m then provided with 3 vouchers instead of my anticipated 4, 3 vouchers is for somebody who spends $120. I questioned the cashier who sadly advised “This promotion is sadly capped at 3 per customer by head office.” I WOULD LIKE TO ADVISE HEAD OFFICE THAT IF I PAY FOR THEM SEPARATELY I WOULD HAVE GOTTEN 2 VOUCHERS PER PERSON/TRANSACTION AND FUTHER MORE ITS FALSE ADVERTISING AND SHADY PRACTICE TO EXPECT CUSTOMERS TO RETURN TO YOUR STORES DUE TO RIPPING THEM OFF OVER A $10 VOUCHER THEY HAD RIGHTFULLY EARNED. I WOULD MANAGEMENT TO CONTACT ME IN RELATION TO YOUR UNPROFESSIONAL MARKETING PRACTICES.

Amazing service, great prices and definitely a experience I won't forget

Very expensive but totally worth it especially when you see the smiles on the kids faces.

this is a great activity to do with friends. we all went and built a bear together

Came in with a friend and her children. All staff were super friendly, caring and really happy to help. Bulid-a-bear is honestly the most magical place ever and the staff contribute and uphold that magic to a set standard!10/10 ill recommend to absolutely anybody!

We loved our visit to build a bear workshop. The staff were so friendly and helpful. It can be a little expensive but you get exactly what you pay for. My kids love their bears so much and I will definitely be heading back.