Nellie Melba Retirement Village

A lovely facility and very caring staff. My mum is in the Serviced Apartment area which is an amazing concept where residents can live independently but get that little extra help if needed. They have managed the last few years really well given all of the challenges. My only complaint is that there seems to be a divide between the independent residents and serviced apartment residents. Independent residents are looked after incredibly with wonderful activities and events and serviced apartment residents are made to feel like second class citizens. I have raised this on numerous occasions over the past year and nothing has really changed. I wish we had chosen Independent Apartment and supplemented care with the Home Care Package as I think she would have felt intellectually/creatively stimulated that way. Apparently this isn't the same at other Ryman Villages - unique to here maybe.It’s the feeling of togetherness that’s the real icing on the cake for our serviced-apartment residents. With a variety of outings

This is the best Aged Care facility I've ever seen. Dementia ward staff are absolutely fantastic. It feels like a hotel rather than Aged Care.Highly recommended.

Nice and clean, staff smile and helpful. Weren't too happy when I went to management when they didn't get a doctor for my short stay parents though!!

Visiting friends, pretty nice place with lots of activities, facilities and care levels onsite. Shopping centre next door to site. Freeway access and Monash hospital just around the corner.

They have looked after my mother so well. Always let me know if any issues with her. Everyone is very friendly and very kind and caring. They all love it when l bring her dog in to see her and all other residents.

We were impressed with the amenities offered at this Village , as the whole place did give you a warm feeling inside the Club rooms. It is not for us at this stage, as you have to go outside in the weather when going to other parts of the complex. It has a Hotel Feeling .

Ryman have done a wonderful job designing this community. Nice gardens, excellent facilities and close to local shops.

Thank you to Renee who made it so comfortable and inviting for my mum going into care. Renee is always with a smile and ready to help in every way she can.Thanks again Renee.

Very impressive multi faceted independent living and accommodation age care home for a prestigious lifestyle with caring folk to surround you. Visiting this site I was impressed by it’s Grandure from the large car parking basement to the beautiful sprawling lounge dining area for Social interaction with resident members and guests.From the moment you drive-in you are suitably impressed by the manner at which this site presents itself from the grandiose welcoming reception which is manned by friendly receptionists for up until eight at night. There is a well catered cafe, restaurant, movie theater, hairdressing and beauty salon, an enormous full size pool table in the billiard room. For social interaction there is a well equipped bar with a weekly happy hour and of course luxurious accommodation rooms and up to three bedroom penthouse with wraparound verandas.Nellie Melba Retirement Village is a relatively recently built complex with up-to-date accommodation and appliances. There are shelf opening doors with security fobs for your access, and of course lifts from the car park up to your apartment level.Staff are attentive and cannot do enough for you. Health is their priority. Routine care includes daily exercise groups both seated and standing for all capacities and fitness levels.When you become a member you will find excellent activities including daily outings and excursion trips.Once you subscribe to this lifestyle living, Overtime you can move from independent living apartments to service apartments to high care and special accommodation; these are all a simple transition as it’s all within the one grand complex.