Geelong 4WD and Camping

Dale has been very helpful and has helped sort a problem with my outback lights.

Having used Ironman 4x4 gear before I found Geelong 4WD & Camping here. I had a bullbar and front springs and shocks done here. Sale was easy, price was good and people were helpful on front counter. During day of fitting I rang to ask about pricing up some new AT tyres and DBA Slotted rotors and pads. I was told they would check pads and rotors when fitting my shocks anyway and would report back.Picking up my car expected a price for brakes and tyres. I got neither being told that Dale had been too busy to do anything. The installer was too busy (which his mood showed) to even check the pads and rotors (which he would have been staring at during my shock and springs installation.I left without a price or indication of the condition. In the end 2 days later put DBA brakes and new AT tyres on elsewhere in Geelong. Seems didn't have time to check' has lead to a lost sale of another $1200.Since install I have had to fix inner fender rubbing on my tyre as was not seated back properly after bullbar install. Some bolts and nuts were missing in the box that contained my old nudge bar from the removal of it when they put the bullbar on and it would have been nice to have been offered my factory bumper bar back as I could have potentially sold that on Ebay or Marketplace.As I said

The worst customer service I’ve experienced in a long time. The 2 staff members were so rude. Told it would take less than an hour to fit a roof, 2 hours later I asked how it was going both stared at me blankly and replied it’s going. No explanation or eta given.I won’t be spending the other $20k I need to spend on my car here.

Purchased underbody bash plates for my navara took 2 days to order In. Fitted it and the front didn't fit due to my bull bar so Dale in there customized it perfectly for free to make it fit. Looks great and I am extremely happy with the service.

Had a rolltrac fitted which is an great piece of kit. After sales service from Del is what pushes the rating up to a 5 from me. I had limited time to sort a rack solution over the rolltrac (which I was fitting myself). Turns out the rolltrac sports bar mount makes it near on impossible with most lockable rack supports. Del spent a good hour with me to ensure that we came away with a solution with available parts. He understood that ordering special parts would have put our 4 month trip back by a week or more and that would have made me emotional.

Could not be happier! Had a lift installed on my Mu-X and it has completely changed the way it rides off-road. I was looking for a bit more clearance, but at this point the actuation and response when driving in the bush with the Ironman kit is worth it alone. The service and advise I was given was excellent and I was in and out in one day.

Had a suspension kit fitted; best price in Geelong. Unfortunately, our vehicle was slightly damaged in the workshop, the guys were very apologetic, gave a discount, collected our vehicle, lent us another, had the repair professionaly repaired, returned our vehicle promptly. What a good outcome. Thanks fellas.

Walked in and around whole store not even one hello or can i help you so went elsewhere to purchase our camping goods

These guys really know their stuff, and are great to deal with. About to go back for my next splash of cash on a 4wd upgrade cos I trust them.

Just had some dodgy eBay caravan mirrors taken off and replaced with quality MSA. Pricing, stock availability, fitting and expertise all on point. I have been to a few 4x4 joints and this is the best by far. Will be back!