Doors Plus Punchbowl

Our experience at Doors Plus Punchbowl has always been positive. Recently we needed to match doors to ones we purchased from the same branch ten years earlier. The salespeople were knowledgeable, friendly and very helpful. Stuart in particular was great, even helping to get a large door into a relatively small car - all with no scratches or dents! We will always go back because of the fabulous customer service!

We recently purchased 3 doors from Doors Plus Punchbowl. The doors are excellent and the installation was perfect. While ordering the doors we were serviced by Stuart who provided us with detailed explanations and patiently answered all of our questions. I do highly recommend Doors Plus Punchbowl and will not hesitate to purchase again doors from them in future if I need such.

Product detail and service were exceptional. Sales staff were extremely knowledgeable and were able to advise us of the best option for our needs. The tradesperson who measured and fitted our screen door was prompt and the finished work was exemplary. Thanks to the team from Doors Plus Punchbowl.

Needed something amazing for my photography studio. Went and saw from Doors Plus punchbowl, he showed me around the extensive options at the showroom and helped me from start to finish choose beautiful french doors and everything that was required. Terry was professional, clear and concise. The price was fair too. Just yesterday the door itself was installed, it was done professionally and efficiently. I'm extremely happy overall. If you're planning to install a door, I wouldn't bother with all the hassles, save your time and go see Terry.

Things started well then went water.Excellent service over the phone and they stated that no need for a check measure as I had supplied the sizes (got 3 doors for a complex).Was told that the amount had to be paid in full before installation, not happy but paid.Email confirmed install date and approximate time and that I would receive a call the day before. Not.Received a call at 6.45am the day of install to say they would be here in 1 hour.They had been informed that my road was a clearway, but had not informed the installer. He had a long walk from side street.As no check measure was carried out the wrong hinges were supplied.I am now left with hinges that are useless to me (had to reuse original ones) and locksets that we can't use.Installers were very good.

Do not use this company. They use contractors for the installation service and then accept no responsibility if the work is poor, telling you to take up concerns with their contractor directly.I had to pay someone competent to fix their poor workmanship and they couldn't have cared less when I raised this with them.Very poor service by a company only interested in grabbing your cash with zero concern for good customer service.Use someone else.

Terry the installer did a great job. Called an ahead and asked if was ok if he could start EARLIER than the scheduled appointment. Overall happy with the service only 4 stars because it was several weeks between the order and delivery and install

We purchased a few doors from the punchbowl shop recently. Sunny was excellent in providing us with options and helped us make the selection easy. We've just had one lot of doors installed by Wan who was a thorough professional and did an really good job. I look forward to get the rest of the job completed. Well done team

STILL NO REPLY! LIARS!!! ZERO STARS! DO NOT USE! MAJOR FRAUDS!!! Was overcharged by a large amount for work that was subpar(which they admitted via email that their $1000+ door which took 10 weeks to make shouldn't have left factory in that state). Lock failed within 3 months on security screen door. Was left with gaps & damage to original building which caused a pest control issue. They refused to show up to appointments to fix including the manager at the time. Was told the salesmen was no longer working there & given many false replies over months. Then refused to talk to me & said they couldn't do anything as I contacted head office. Head office did nothing. Payed over $5000 for 3 doors plus a screen door. They also didn't supply the tradesmen enough material to do the work they charged me for. Some of their social media accounts have been suspended. This company makes me sick. Full of empty promises & lies. Had to spend over $1000 on repairs from private contractors to fix their shady work.

We have recently bought bi-fold doors from Doors Plus in Punchbowl and they were fantastic. The men who installed it were so lovely and worked tirelessly to fit them perfectly. About 10 years ago we also bought, and had fitted, all new doors in our house. Another excellent experience.