Michael's Appliance Centre operated by Winning Appliances

Very rude and hostile. The owner ought to be ashamed.If you plan on shopping here, don’t expect any manners or gratitude and certainly don’t expect your appliances to turn up. Delivering on their promise is not important to them.There is no shortage of retailers willing to sell identical appliances.

Exceptional service was extended and received, from the excellent Web site, customer service, speed of delivery and follow up of the staff. Would 100% recommend this company. Thank you excellence in service delivery does not happen often, it is a pleasure dealing with your company.

The service I received was amazing. I called yesterday afternoon for a bar fridge and they dispatched the goods to my house this morning. They kept me up to date as to when the delivery would take place via sms and email. They arrived on schedule and the delivery men were very friendly and professional. They installed the bar fridge and took the packaging away. This is the way a business should operate with exceptional customer service and value for money. I highly recommend this firm and will be purchasing goods from them again.

Always excellent service and the best of prices. Prompt deliveries by very courteous and professional drivers. That’s why I always go to Michael’s for all appliances.

I have found the sales staff here fantastic to deal with. They know their products very well. I purchased two ovens in 2015 ( ex display) which have only just been installed. I found that one of them didn't have the recipe book that came with it. I phoned 2 days ago to inquire if I could possibly get hold of one & I already have had it delivered & wasn't charged. We also purchased a dishwasher recently which was delivered (country delivery) in a very timely manner. Highly recommend a visit to the Brighton store.

We went in with a plan for oven and cooktop and John with the help of Adrian changed the plan completely. Everyday we are so thankful. It has been a blessing. John’s knowledge is off the charts and they are honest. Wow thank you!

Purchased a Smeg Victoria Induction Cooker and matching Rangehood from your Brighton Store over the phone. I was given a delivery date of 30th June (receved confirmation of this via email), stayed home, no delivery! No phone call either, I had to telephone the store, was told not possible to deliver Thursday, then given a delivery date of Friday 2nd July, once again, stayed home again, no delivery, no phone call! Finally after initiating a rather angry phone call, it was arranged for delivery on Sunday, I was also told someone would contact us with a 2 hour window for delivery. Once again no phone call, but they did turn up this time, right in the middle of breakfast.

Atul has again been a fantastic customer service professional. We first went to Winning to buy an item which another high-profile retailer promised they stock and would promptly deliver. They failed and Atul stepped up when we went to him and the team at Winning. So we went back again with an emergency situation after a major appliance failed. Atul, with the help of his management and ordering team, somehow managed to get the item we needed - which wasn’t in their Brighton store - delivered the next day. First class service.

When looking for appliances with all major brands would highly recommend visiting Michaels appliance Centre, personal service and not pushy. Darren made our experience in selecting our new appliances much easier. He took the complication out by explaining features benefits of the products best value. We are happy with the support that we experience and also we made changes, Not issue. When considering Appliance, tap ware etc ..., consider Michael's appliance Centre in Brighton.

Great company to deal with and had the best price I could find anywhere.Due to delays in stock arriving from overseas they kept me updated with anticipated delivery dates and gave me the option to cancel the order if I wasn't prepared to wait.Once the item did arrive at the warehouse they emailed me the delivery date and on the designated day the delivery crew texted me with the time expected.They arrived exactly when they said they would and were friendly and helpful.I later received a follow up phone call from the shop to ensure that I had received my order and was happy with everything.I would definitely buy from Michael's Appliance Centre (Winning Appliances) again.