Dowell Windows
37 Reviews
- Tuesday8 AM–4 PM
- Wednesday8 AM–4 PM
- Thursday8 AM–4 PM
- Friday8 AM–4 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–4 PM
About the Business
Windows and Doors Manufacturer - Dowell Windows | Australia's leading manufacturer of aluminium windows and doors. Sliding, fixed, awning, casement, louvre, double hung, bi-fold, and French doors.
Contacts
Website
Call Us
+61297570555
312 Woodpark Rd, Smithfield NSW 2164
Hours
- Tuesday8 AM–4 PM
- Wednesday8 AM–4 PM
- Thursday8 AM–4 PM
- Friday8 AM–4 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–4 PM
Features
- Wheelchair-accessible car park
Recommended Reviews
robert spooner
14.10.2023
Dowell Windows
WARNING don’t use Dowell windows.Ordered a house full of windows and doors from this company and regret it. The workmanship was disgraceful and should never have left the factory. Too many faults to write down here but here’s a couple.Frames scratched, rubber glazing bead not bedded in properly, can see daylight through the corners of frame,cheap dodgy opening mechanisms and the list goes on.You’ve been warned!
Prerak Amin
08.10.2023
Dowell Windows
Super friendly staff (Mary @ front desk), pleasures to talk to and have great understanding of what customer needs. Staff at Dowell have outstanding interpersonal and great customer service skills.
Robert Hartmann
27.09.2023
Dowell Windows
Dont use them >John the so called rep in the area one the most rudest reps I ever dealt with.Dowell Windows should not have guys like John working for them .Shame on you Dowell Windowns and John.STAY AWAY !!!!!!!
Steph Hard
29.08.2023
Dowell Windows
Good demonstration on the manufacturing process. Introducing the Thermaline range.
Priya Deo
27.08.2023
Dowell Windows
Excellent Customer Service. I went to Dowell windows and was amazed by the service provided by Alex Alechna. He went through the window schedule and took the time to explain the different options available, what would work best and why. I had gone to two other windows companies prior to this and Alex was the 1st one who took the time to understand my needs and provided his valuable advice. Thanks Alex.
Dowell Windows
11.08.2023
Dowell Windows
Dowell Smithfield office has two showrooms. On the lower ground is the complete aluminium windows and doors range, that include a comprehensive alfresco doors display. Upstairs is the energy efficient Dowell Thermaline™ windows and doors range, with a very impressive (and a must see) Dowell Thermaline™ sliding door.
Daria H
05.08.2023
Dowell Windows
If I could give 0 stars I would.We used Dowell as part of our house build and now after 18 months from handover they continue to stuff us around and refusing to work with us on fixing some warranty work that remains outstanding.Their internal communication is beyond abysmal. They send out a guy. He agrees work needs to be completed. Then we hear nothing. We follow up only to be told work was completed. We send photos proving work is not completed. They send another guy out and off we go again on this charade of absolute incompetence.This company is an absolute joke. Do not use!!
adsplays (Pearl playz)
28.07.2023
Dowell Windows
Worst windows company. Don't waste your money. We ordered all our wndows from them and only just moved in our new built home. All our stacker doors locks are rusted , locks on Windows and stacker doors don't lock.And to make things even worse, now 1 of my awning windows won't close and gets stuck.Save your self money and headache go else.Worst after sales service
Julian Debnam
25.07.2023
Dowell Windows
I have used Dowell windows on 4 building jobs and won't be doing so anymore. There have been significant errors on 1/2 of those jobs and the inability for anyone in the company to communicate effectively has exacerbated the issues. Rep communication is poor, deadlines repeatedly shift with no warning.I would strongly advise anyone to look elsewhere, plenty of companies to choose from
Brett Allen
23.07.2023
Dowell Windows
Absolutely appalling company, 5 months of waiting for them to rectify a missing panel in our sliding exterior stacking door, with no end in sight, they just keep giving us the run around with their lies and broken promises.Totally understaffed and mismanaged, the worst company I have ever had the misfortune of dealing with.
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Map
312 Woodpark Rd, Smithfield NSW 2164
Dowell Windows