Bentleigh Medical Centre

Was a previous patient of this clinic.. not anymoreYou get no acknowledgment just talked over. How can I can trust these “nurses” when they are more worried about having a gossip session, and the receptionist is just rude no customer service at all!Don’t recommend if you actually care about your health and well-being.

It shocks me to find so much unprofessionalism, obliviousness and rudeness in a medical clinic. One stop shop for all you do not want to experience when needing a doctor’s help, even more so when you need them to see your young kids!From receptionists to GPs this clinic has been a massive disappointment for my entire family.Receptionists - rude, dismissive, talking over us and genuinely very simple.Dr Cai - zero communication! There is no dialogue, no response or reaction to whatever we may be there to see him for. Let alone any trace of empathy! Not capable to write in English. We had to look over his shoulder to get a couple of sentences down in a letter we had to send to government for my son. He’s also written up a pathology referral for myself - the blood test he requested did not make any sense. Nurse had to guess what that was meant to be!Dr Devine - sent my 3yo home with glandular fever saying he was ok! he had obvious, in-your-face swollen glands around his little face. Next day we had to go for a second opinion and been sent to urgently get bloods etc.Do your self (and your family) a favour and steer clear from this “medical” clinic!

Doctor Blumberg was most engaging and interested in my various medical conditions. He inquired beyond those conditions and provided help unexpectedly with unveiling a health issue I had not raised. I much appreciated his astute, thoughtful and candid advice.A first class physician of rare skill and wise perception.

Had a great experience here, the Doctors and Nurses are all really lovely, hardly no wait time too!

Dr David Blumberg was fantastic, very professional yet still able to make the appointment light and enjoyable. Very happy with my appointment. The admin staff were also friendly and efficient. Great experience. Thank you.

I just had an appointment with Dr Robert Cai. He is with out a doubt the worst doctor I have seen in years. Zero empathy and dismissive of my concerns.I've visited the clinic on other occasions and found other doctors and the reception staff helpful and kind. So this 1 star review is for the specific doctor and not the clinic as a whole.

Dr Robert Cai, is the most useless, unproffesional, lack of knowledged Doctor I have ever attended in my life. I cannot believe this guy still holds a GP license. It's clear he is either close to retirement or potentially losing his mind with age, as there is 0 care, empathy or knowledge when it comes to doing his job correctly. His misdiagnosis, refusal to check patients correctly and refusal to provide correct medical certification for attendance is alarming and concerning. I will be reporting him to the ACCC, aswell as this clinic and showing them all reviews to match. Enough as enough, this needs to stop, peoples health and lives are at stake.

Dr Jenny Devine:Brings a lazy, if not negligent attitude to her patient care. Too busy being a toxic personality.

The receptionist is nothing short of rude and dismissive. I have been coming here for over 10 years and everyone has been lovely. Don't bother booking over the phone, she does not listen and talks over you. She obviously doesn't want to be there and it shows, its a pity as this doctors surgery has always been a very professional place to go. Looking elsewhere as we speak or book online with a telehealth so you don't have to interact with her.

Super helpful staff and Jennifer the doctor we saw is great! Informative and took the time to chat about everything that we wanted to know about our child’s eczema flair up. Didn’t feel rushed out of there! Thank you