Pet Universe

Our three-year-old Maltese x Shih Tzu, Alfie, was hit by a car a few weeks ago and we took him straight to Pet Universe Northgate as the closest vet. They were so caring, calm and efficient with saving Alfie’s life. They had to transfer us to SASH for overnight care and we decided to do his surgeries there to avoid unnecessary transport, however have gone for follow ups several times to Pet Universe at both Northgate and Broadview since surgery as issues keep coming up with Alfie’s recovery. Everyone has been so helpful and kind and they all clearly care about Alfie. Prior to this accident, we have always gone to another vet, however after experiencing the personalised care and thoughtfulness from all the staff at Pet Universe, we will never be going anywhere else.

Dr chris lee is absolutely the best vet I have ever met. You can feel the passion and knowledge from him while he is taking care of my cat Dodo. If you want the best for your fur Baby, dr lee is the best choice.

They are always friendly there at northgate. Chris was excellent .and very thorough with my little pug . Who needsSome surgery.

Really friendly staff, who are always willing to help you out with a smile and a positive attitude. They’re more than willing to accomodate anything your dog needs to be comfortable. My husky is a bit timid and reactive, but they’re always really patient with him, and they make sure there are no other dogs in the lobby when I bring him in.Also special mention to the wonderful receptionists. They make this clinic stand out among the rest.

Absolutely brilliant diagnostician in Dr Lee for our dogs ongoing leg issues. Rehab centre is high class with leading technology and lovely staff.

We were extremely happy with the care and concern of Pet Universe Vet and was treated exceptionally well our pet was also very comfortable with the vet highly recommended for anyone and at last minute on a Saturday

Since moving here two years ago I have had nothing but the best service with Pet Universe. My cat Taz was just a couple months shy of 20yrs when we made that decision that every beloved pet owner dreads making. But omg I could not have imagined a more beautiful way to let him go. Dr Klaartje was the most patient, understanding, caring lovely vet ever!!!! I am so glad Taz had his last few moments with us the way he did. I miss him so much already but I am also so grateful.Much love,

As usual, Pet Universe looked after Murphy with great care and consideration of her, sometimes quirky behaviour. Dr Maddie is monitoring Murphy’s renal condition in the most professional way and keeps us informed on everything that is happening. We are grateful to have Dr Chris, Dr Kat and all the staff at PU. Nurses, Alex Mc & Doris have always been so helpful with Murphy and our previous dogs.

I highly, highly recommend Pet Universe. Vet, Maddy and vet nurse, Alex were so incredibly kind, friendly and helpful. They went above and beyond to put my mind at ease and to help my elderly Greyhound, Lucy. They took their time, were incredibly thorough, explained everything for me, broke down the costs at every point and didn’t charge me an arm and a leg for veterinary care. It was also a really sensory friendly experience. I’ve never seen my dogs so relaxed and happy at the vets before. I’m incredibly grateful for my experience there today.