Raffaele Ciuca

Rita and Luana were amazing at the alterations place. And the alterations were done perfectly. The only thing I want to mention was the cost. Nearly $2000.00 for alterations on a dress that cost $4500.00. When someone is purchasing a dress this information should be provided. I nearly fell over when I was given the quote. Apart from that the girls were amazing. Pina from the store was super amazing too. Just like an Italian Mumma.

To Raffaele Ciuca Alterations,Thank you for your great work with my wedding dress last month. You took extra time to make sure it fit perfectly and added some extra support in the corset which meant I could wear it all night long without any concerns or readjustments needed. Thanks especially to Yolanda for her friendly, helpful and thorough work. I am beyond happy with my wedding dress and so thankful for all your help.

Even though we got there in the end and my dress looked amazing, the experience was far from that. In fact it was frustrating and expensive.What’s particularly annoying is that the fitter is not your seamstress and so, like in my experience, if the dress is pinned incorrectly, the alterations end up being far from perfect. My dress was initially lifted too high which resulted in other unnecessary complications and multiple visits. What’s more, I found it particularly annoying and a little condescending when one of the staff was trying to convince me that the dress was perfect upon pick up, when it was far from it. Given the simplicity of my dress, every error stood out like a sore thumb. My cup inserts, as an example, were too small, which resulted in a “double boob” appearance - not flattering. When I asked for a larger cup size, I was told by the fitter that this was the biggest they had (I’m a C cup!) I was flabbergasted! eventually a seamstress found a solution.It definitely helped having my mum (tailor by profession) there to assist, as otherwise, I don’t think my concerns would have been taken as seriously.The staff are caring and polite, and the seamstresses are talented BUT something isn’t working in the process. I was fortunate that I had the week prior off to allow for the multiple visits… not every bride has this luxury.For the $950 spent, had I my time again, I’d have gone elsewhere. Not worth the stress and frustration!

I don’t even know where to start! This place absolutely butchered my beautiful dress. This review has been a long time coming as I actually picked up my dress from being altered back in January.When I came in for my final fitting, my dress had not been taken in where I had been measured and was still much too loose around my waist and chest. The cups that had been sewn in were not even level with my chest, they were sitting at the very top of my breasts and kept shifting upwards with every movement. I also had repeatedly asked for the straps to be tightened but kept getting my concerns blown off.It was one week before my wedding and my dress was a complete mess! The lady there told me to come back in half an hour and she would have it fixed. When I did come back, the bodice fit my waist better however it was still so loose around my chest that the extra fabric was drooping down. One of the straps was adjusted far too tightly and one was still so loose that it kept falling down. At that point, I was out of time and so miserable with the experience and what had been done to my dress that I just took it and left.On the day of my wedding, I found a pin that had been left inside and poked me in the chest. I also spent the entirety of the day constantly adjusting my breasts because they kept coming out of the cups. The tight strap also cut my shoulder which was painful and left me with red marks. Trying my dress on again this week for my upcoming vow renewal reminded me of how disappointed I was with the outcome. A completely unacceptable job for over $800.Now I need to pay to get my dress altered properly (if it’s even possible), or worst case scenario, purchase a different, cheap dress that can never compare to my original. One thing is for sure, I’ll never go through Raffaele Ciuca for alterations again! I’m utterly heartbroken.

A HUGE Thankyou to Rita and Tam! What a team! Absolutely made my dress come to life as my dream wedding gown! I’m in love with it, nothing was out of place or needed further altering upon my second fitting! The best in the business! Thanks for your patience. You’re both a master at your craft and i have had nothing but an exceptional experience

Everyone at Raffaele Ciuca was very professional and a pleasure to deal with. An extra special thanks to Luana at alterations, she was absolutely wonderful and extremely helpful! Thank you again!

I had THE most exceptional experience with Rita and Tam. I cannot overstate how amazing and skilled these ladies were, they treated me like an absolute queen. They spent so much time going through every single seam, tweaking and refining so my dress was absolutely perfect. They were extremely patient, and they have so much knowledge about how to get a garment exactly right. Plus they are super lovely!!! My dress looked absolutely sensational, I could not be happier with Raffaele Ciuca and very highly recommend them. Thank you Rita and Tam for making me feel so beautiful on my wedding day!

I wished I had listened to the negative reviews before letting them alter my Berta dress I bought from the Armadale store.It was a horrible experience. I had to go to another dressmaker to fix everything and redo, she was also shocked at the job. Luckily they gave me a refund that's the only reason for the extra star.

Absolutely loved my experience with Luana! She was attentive to the smallest details, had my best interest at heart and was only satisfied once my dress looked perfect. Thanks so much for making this such en enjoyable experience!