Zap Fitness 24/7 Balaclava

I have been a member of this gym for a while now and I am very pleased with my experience. The 24/7 access is a huge plus, allowing me to fit my workouts into my busy schedule. The membership cost is also very affordable, making it accessible to a wide range of people. The equipment is well-maintained and the facility is always clean. Overall, I highly recommend this gym to anyone looking for a convenient and affordable workout option.

a spacious gym with three rooms, there is everything you need for a full-fledged base and isolation and even crossfit training.

Pretty small but decent gym.Good selection of cardio equipment. Bikes, treadmills and ellipticals.Fairly standard machine weights. 3 squat racks with olympic barbells.Conditioning area with prowler, airdyne and spinning bikes.Biggest plus is 24hr access.

First time joining a gym for me and Dani was super helpful. This gym is great for how cheap it is! 10/10 highly recommend

I have been a member of Zap since it opened. It is good value for money, it is always clean, there is a variety of equipment that is well maintained. The staff have always been nice. Recently painted. Can be a little busy sometimes

Staff are super helpful and friendly, good atmosphere and affordable. Flexi plan too for use of different gyms.

Despite having a membership and never having any issues with my account my key card is continuously not working. Trying to get support is ridiculous and they’re either not there during staffed hours or not replying on social media. Would not recommend after I’ve lost about 3 months of access just this year.

Great gym, great staff, great trainers, great price. Put my membership on hold when I had surgery without any issues. Cancelled my partner’s membership when she requested. Never had any issues getting through to customer service by phone during business hours. Has 4-5 squat racks (if people double up on the deadlift platform), aircon, and like 20 cardio machines if you care about that too.

Has everything you need to keep fit. Love this gym!

The gym itself works. Starting to get. A bit dated though. Usually 1-2 machines out at any time but has all the things you need for a workout.However, I'm pretty disgusted with how they treated me after being a loyal member for over 5 years.Debit success, their payments provider are dodgy as anything.One week they claimed they couldn't debit my payment and charged me an extra $10. My CC was 100% in balance etc. only issue was them. Getting hold of someone to dispute it was too difficult so they got away with it.Next my cc actually was stolen and they couldn't debit it (Yay Optus). I was overseas whilst this unfolded, seems they only communicated by SMS (no roaming...didnt get it) and they didn't send an email until 6 weeks in but no way to contact them, they ignored my reply by email. over this period it racked up a fair amount and they tacked on fees etc. When i got back turns out they sent the debt collectors after me. I settled the amount with them amicably but this is where they got dirty. They refused to reinstate my membership at the rate I was on, $8.99 and tried to make me re-sign at a rate of $12. I provided them an opportunity to make this right and they've refused. Disgusting way to deal with a loyal customer who's been a victim of fraud.