Sovereign Radiology Wendouree

In at Howitt St this morning and had a problem with the referral paperwork. Sarah was amazing with all her help and reorganised everything over the phone and I got my x rays done. Sarah was fantastic and couldn't be happier. Highly recommend them

Had a couple of scans here, both went very well and Radiographers were lovely. The MRI/MRA peoples though, outstanding thank you, tolerated my anxiety and understood my needs and went above and beyond, also the receptionist was kind and very caring. Thank you.

Very friendly and close enough to running on time. I got an sms the day before to confirm the booking time to make sure I hadn't written it down wrong . Would recommend for sure.Also processed my Medicare refund.

I had contacted Sovereign Radiology on the 29/12/2022 to book in for some tests. I was given an appointment time of 0920 for a 0930 start (I wrote this down on my referral slip), I was quoted $259.80 for my tests. I then called back on the 03/01/2023 to double check that i did not require to fast for my abdominal x-ray, I spoke with a different receptionist who once again stated that I was to arrive at 0920 for an 0930 start, i had written this down on a separate piece of paper, the receptionist then asked if i had been given a quote, I stated yes, $259.80, the receptionist then stated that that was wrong & that they have a new starter & they don't know how they could have messed it up, I was then quoted at a higher price of $271.50.Today, I had forgotten my referral slip & had to go home to get it, I called Wendouree Sovereign Radiology to let them know i would be 5 minutes late, the response i got was Well actually your appointment was at 9:15" I then stated - "No my appointment was for 9:20 for a 9:30 start" when i arrived i said "Hi my name is Shannon i have an appointment for 9:20" the lady then stated "Umm you were supposed to arrive at 9:05 for a 9:15 start" I then replied "No i was given the appointment time of 9:20" Another lady sitting next to her rudely said "Did you get a text message with the appointment time?!" - Yes i did

Excellent facility! A great experience, starting with the Receptionist who was friendly, knowledgeable and quick. The Sonographer was excellent, the Nurse very assuring and the Doctor wonderful!Thank you to everyone for making my visit as pleasant as possible!Ron

Friendly and helpful staffs. Comfortable interior setting. Plenty of parking spaces available, including disabled parking spaces.

Not happy with the information shared. First gave me incorrect quote. But more unhappy as they gave me incorrect info that no one (except BHS) in Ballarat covers X-ray under Medicare fully. Today I found that it is incorrect. Being new to this place believed in them so disappointed. They should be transparent

Wilson, you are incredible! Thankyou so much for providing such confident knowledge with my recent scan! You are a huge asset to the company!Also to all of the reception staff, every single encounter with you guys has been absolutely amazing!

Absolutely brilliant service from the reception staff to the actual scan the doctor and nurses were incredible at Wendouree. I really appreciated there care today as l was nervous having my scan. I cannot fault them. Sebastopol staff are ok extremely kind. As wellSandra Walker