Curtain Wonderland Jindalee

Thank you very much to the manager Ashley for helping to replace my faulty Picasso doona cover after refusal by the Macgregor store. Your help was very much appreciated and we will be visiting your store instead in the future :)

The lady working was so rude. She was as helpful as wet sock. Don't recommend this tore at all.

Excellent customer service from shelley.

There were only one staff member who wasn’t really interested to help! However, we found out that we were lucky that we lost our interest and didn’t buy from them cause we found a lot better quality with half the price couple of blocks away!

Further update: Despite receiving an email after my previous update requesting me to be patient, that I would receive an email from curtain wonderland asap to sort this out, I have not; I patiently waited a week. It has been a month since the technician came who couldn't even get the blind off the window and 7 weeks since I informed them that the blind had broken AGAIN. It seems to be expected that my son should continue to play in a dark room. I have now submitted a complaint to the ACCC.Update: I responded to CW feedback within 3hours of their reply to my review. Five days later I have heard nothing back. Two days ago I finally had someone answer the head office phone and take a message. Still no reply initiated by them. Gave them a deadline of this Friday before taking this to consumer affairs QLD. They don't seem to care. Will let you know what happens. Would still suggest not to buy custom blinds from here.DON'T DO IT! I ordered custom roller blinds. While many of my blinds are lovely and all that I hoped, one continually breaks. I have had someone out four times now, but arranging that takes weeks and is like pulling teeth. After politely explaining all the problems and being promised the best technician, he arrived without any knowledge of my conversation with head office, none of the required parts and couldn't even get the blind down. That was 12 days ago. Even though I have called I have had no reply. Go with a company that cares.

Don’t recommend these guys! Went to see them this last Saturday and had someone supposedly coming today to take measurements, etc for a S fold curtain. Appointment was all booked in on Saturday for someone to come today but no one showed up. Not a phone call or anything of that sort! Very unprofessional from my point of view. Will be taking my business somewhere else.

Completely disinterested staff in Jindalee branch with no intention to help you choose the right curtains. I felt like going to another shop to make a purchase as the experience was off putting.

Been waiting in front of shop since 9amfor the shop to open.Very unprofessional.No note saying shop will be shop or anything.Several customers came and went.

Tell me. How can a shop have no idea of prices of made to measure curtains? Seriously!!!this has to be a joke right?We knew our drop and width and requested a price…. ‘We don’t have any pricing here you have to book an in home measure and quote’ Get real Curtain Blunderland … not even a ballpark figure! …. See ya!Hopeless.

only one lady working at the jindalee branch, was very uninterested, very rude and dismissive. lacked customer service. would not recommend at all