Armidale Ford

Wouldn't buy a car anywhere else. Best deals in the New England. Up front honest salesmen, that wont rip you off.

Absolute joke! Had to take my car there 4 times and they still couldn't even fix the issue. $170 for diagnostics of a leaf in the A/C. Broke something with the battery while looking for the leaf but wouldn't admit it. Had my car for 3 days with no contact until I called 4 times. Then at 5 to 5pm on a friday I had to decide and pay another $380 for a new battery cos this was the issue.Then had to take it back after the weekend for some passkey for the battery or whatever. Thought this would be a 2 minute job. Instead I sat there for over 30 mins before I asked what was going on. Had to get a lift back to work as they had more issues.The saga continues as I still do not have my car and there is still a leaf in my A/C as this would cost another $870 to remove. I will never be returning.Update...2 weeks later I still cannot use the centre dash at all as something about a pin they had to get from Ford. They said they would call me back but still nothing.The middle section was not even properly re-attached when they did try fix it 2 weeks ago so yet another thing that has been broken.This is just ridiculous.

Right before Christmas, when everyone was frantic with overwork, the staff here put themselves out with real kindness to get my car roadworthy. I'm truly grateful!! Thank you all so much...

Gouged, Blue slip for motorcycle, charged for Design Check" $31.00 on top of $41.00 for Blue slip. Disputed charges

Can thank them enough for getting me back on the road when I had car issues in Armidale. Lovely, knowledgeable staff went out of their way to help.

Fantastic service and staff.

We had an amazing experience with all the team at Armidale Ford, they were very efficient and got our car back on the road in no time, thanks again to everyone at the team there in Armidale. Big Thankyou The Farrants

We have just purchased a used vehicle (in immaculate condition) from Grant McCarroll Ford. It has been 12 years since my wife and I last changed cars and we were totally out of touch with current transfer procedures. We initially negotiated from South West Rocks before collecting the vehicle in Armidale. In his dealings with us, sales representative Mark Fennessy was understanding, expeditious, and very helpful, for which we were most grateful. From our experience we would have no hesitation in recommending Grant McCarroll as a very pleasant and efficient company to deal with.

Grant really cares about his customers and personally makes every effort to improve their satisfaction.

What a great team. Everyone i dealt with was friendly and helpful. Grant even went out of his way to personally deliver the vehicle to me, a couple of hundred Km's away. A special mention to Karen, who helped me with finance. She may well be the nicest person I have ever dealt with when buying a car. Thank you all so much