Australia Post - Deer Park LPO

If I could give zero stars I would. Terrible customer service. Rude and dismissive and they are not interested on helping whatsoever. She basically smirked and scoffed at me the whole time, told her colleagues not to help me when they offered to show me how to do something and then proceeded to say I need to serve other people even though I was in front of her ( one other person was waiting) did I mention this was the licensee owner of this office? She refused to give me her name to make a complaint. In the end I got it( Aarti) You know what they say the fish rots from the head. So if she behaves this way im sure her staff think its okay to treat customers this way since their leader does. Called another post office and they were at least polite, and provided assistance.

Everytime I go in with my son!!!. A lady Scoles him n I for looking/touching the toys (we never opened any). I dread getting her. The other workers are lovely.. My partner went in for photos and came home and said she did it again. I believe she may be the owner. I've seen other reviews that comment on her rude behaviour. She creates a Hostile environment for children and carers.. she is Rude and has a horrible attitude. Your excessive toys or your rude employee/owner needs to reconsidered.Those toys are there to attract the kids attention. It's a place I want to get stuff done. But it looks like a toy store.

Really rude staff. Had absolutely no interest in helping me. Just saying no without even consideration. Never had a problem at other Australia Post offices where I do the same thing.

very disappointing. they are not even 1 star .This is not the first time I have not received my order. the post man was extremely irresponsible he didn't even bother to knock on the door while I am waiting all day.did he know I was home or not? Didn't even leave a noticed letter saying I needed to pick up my stuff at the post office

Fantastic service by Aarti, was really helpful and suggested options to save the money and time.

Dealing with them for the last 3 years and they always went extra mile to help.Always helpful and greet well. I feel this particular outlet is one of Australia Post's most important assets. Everyone there is super welcoming. Thanks

Good customer service, saved me the money of photographs and sales items.

Worst customer service. Was not interested in speaking over the phone & palmed me off to “customer service” number

First the postman/woman didn’t even bother to knock on the door aft waiting in all day. Only to drive past a post office to get to this one. Tried to call a few times with no answer. Then when I had to go into the shop they seemed to be all over the place. Didn’t even know if my parcel was there. When I had mentioned that I had waited all day and even tried to call, they couldn’t even be bothered with an apology. Eventually I got it