Sunline Australia - VIC

Their post install service and manner is horrendous.More than a year down the track our pool fence has twisted. Upon contacting Sunline they just continually accused us of misuse which was not true. Upon further investigation I have discovered their poor installation of one panel to be the cause.I will be repairing this myself because I no longer want to deal with these people an advise you not to.

Thank you Sunline Australia we love our new Glass Pool Fence and Pool Blanket. Your customer service has been second to none, you kept us informed every step of the way, making it a stress free process. A big thank you to your skilled installers who did a fantastic job and were very respectful of our property. In a time were trust, quality and communication is everything when renovating, your company truley came through for us. Thank you guys, Joe & Tracey.

Our pool fences look amazing! They needed some adjusting after a few months and Sunline were quick to reply and get someone on site. I would highly recommend this business. They were very competitively priced too!

Fantastic products and service. Chris and Christine in the office go above and beyond to ensure customer satisfaction and all the Sunline team onsite are very thorough, skilled and respectful workers. We're very happy with the workmanship and final result.

I purchased a new Aquavent pool cover from Sunline recently. I did some research on the cover given its new status in the market and found some negative feedback from a rival company mainly stating that the pool water seeped out of the air vents and pooled on the cover. I spent sometime on the phone to Maria from Sunline and discussed the benefits of this new pool cover. Service from Maria was beyond exceptional and laid all my concerns to rest. I have now received and installed my new blanket and I have not noticed any water pooling on top as one of the reviews tried to make out happens. The pool cover is of a strong design that I have not seen before and is also a colour that looks much better than normal covers I have purchased. I would highly recommend Sunline both for service and product.

So impressed with the products and service we received from Sunline Australia. From dealing with Emily in the office who was so friendly and professional and also went above and beyond with her service and great product knowledge which made choosing the tile effortless.The tiling in our pool is exceptional and couldn’t be happier with what we chose.And also Justin who installed our pool fence what an amazing clean job.Highly recommend this company really happy with the end result.

Absolutely fantastic to work with. Always aiming to make the client happy with the end result which turned out to be better than we expected. Great communication and nothing was ever too much to ask for. Great quality work. Highly recommend!!!

Very happy with all the work Chris, Christine, Justin and Scott.Chris came out a few times to re-quote after we changed plans. Christine was always helpful and pleasant in the office.Justin and Scott installed the fencing with ease and professionalism. 10/10 would recommend these guys for any pool fencing you need.

BUYER BEWARE!!!!!!!!Had Sunline tile my inground concrete swimming pool. Firstly they installed my coping tiles upside down, then after tiles were complete the had ordered 2 different batches of tiles which led to the walls being noticeably patchy.Called them to inspect and had Chris come out and meet me onsite. His exact words was “the bloke that laid these tiles does not work for us anymore for this reason”After 5 months of attempting to get them back to replace the defective areas Sunline will not respond to my emails, Chris will not answer his mobile phone and Chris has been in a meeting for 6 weeks after many attempt to call the office.This matter is now heading to VCAT.

In our experience, Sunline's workmanship and product quality is first rate. They are easy to deal with and responsive to our needs. They always turn up on time, they do what they promise and their communication with our clients is great.Pool safety barriers are critically important. An unsafe pool barrier is a risk to a child's life so we take this extremely seriously. We have great confidence in Sunline's installer, Justin. He is extremely thorough, knows the regs backwards, is forthright with what will or wont work which we greatly appreciate (we dont like tradies that cut corners) and his attention to detail impresses us.As a pool builder, who we recommend to our clients is really important because how they perform reflects on us. Sunline's workers are always clean and tidy, they dont swear or smoke and are always polite with our clients and that is hugely important to us. It sounds like an obvious expectation but you would be surprised how many trades let themselves down in these basic areas.We recommend Sunline highly.