LVL GROUP

Report by Mario Perrone and Rick Kruse - Albert ParkWe have just had the pleasure of LVL Group remodelling our upstairs bathroom, laying European Oak flooring downstairs, and retiling and reinforcing the balcony. The completed work has satisfied us beyond any expectations we had. The directors Matt and Dom are the nicest guys you could possibly have business dealings with and the project manager Sam is their equal. Doing such a job requires many phone calls between LVLs staff and especially Sam. If they were not available when we rang they ALWAYS returned phone calls immediately. This sort of service cannot be underestimated. Matt started the ball rolling with a visit to our home enthusiastically given us ideas and the same day returned with a quote. He promised to start within 2 weeks (which he did) and told us the job would take 6-8 weeks. They completed the job exactly on the 7th day of the 7th week. Unheard of service. All the various tradesmen they employed to complete our job were friendly, efficient and above all always punctual. Nothing was ever too much trouble - not once did we have any disagreement with any of the 12 or more workmen. We can recommend LVL without question and wish them the greatest success. They deserve it. They have made 2 clients amazingly happy and and if you get Sam as your Project Manager you have hit the jackpot. If any prospective customers need to speak to us personally about this company we would be delighted to assist.

It has been a fantastic experience dealing with LVL. Dom and Matt are very responsive and delivered an exceptional quality renovation for our home (which by the way was over 90 years old).

We could not recommend LVL Group highly enough. They always communicated well, suggested ways to improve project and were very responsive. Nothing was too much trouble and workmanship was of a very high standard.

I recently used LVL Group to do a renovation on my property and they did an exceptional job. From the moment Matt and Dom came through and provided me with a quote I felt comfortable using their services. So much so that I didn’t even feel the need to get a second quote. Within 4 days of them coming out to see my property, work had commenced and finished well before I anticipated. All of their trades were exceptional and showed a great level of care and attention to detail. Lachlan who was the project manager did a great job co-ordinating every thing and kept me fully informed. I would happily use LVL Group again and recommend their services highly.

I have no hesitation in recommending LVL Group. They were extremely professional and courteous to deal with and delivered high quality work on time and within the agreed budget. They turned up with they said they would and happily went the extra mile to accommodate our requests. Great project management as well. Fantastic team!

We were referred to LVL to rectify a last hurdle challenge with our kitchen renovation. Their response was fast and professional. Having a ‘big end of town’ corporate background we look for precision, pro activity and responsiveness from service providers. LVL delivered this in spades. We couldn’t be happier with their work which has enabled us to take our renovated property to market with confidence and pride. Thank you team!

We used LVL Group for our renovation/rebuild project of a heritage protected property. This was a commercial project that had to be purpose built to use as a medical specialist consulting suites. We couldn't be more satisfied with the final result as the build was completed to a very high standard. As for the experience, there was truly nothing to fault. From the start to the end, we had full transparency of what was going on and if there was a delay, we were consulted with and informed with every aspect. Meeting the partners of LVL, Matt and Dom, we felt their honesty and sincerity and we knew we could trust them to deliver what we asked for. To top it off, we had an outstanding Project manager Dean, who never failed to respond and action every request or concern we had during and after build completion. I don't think this project would have been this successful without the diligent work by Dean and his team mate Shannon and the rest of the LVL team that worked on our project. I would not hesitate to recommend LVL group to anyone. Thank you TEAM LVL.

I used LVL Group to do a remodel of my home which included two new bathrooms and and a change in floor layout (change in walls etc). The workmanship was first class and the entire team was a pleasure to deal with. Communication which is often lacking in tradespeople, was also a key strength where the phone was always answered and they were also proactive with any issues that came up. I would definitely use them again.

We love our new kitchen/laundry which was recently installed by LVL Group. Despite all the Covid lockdowns, we were kept fully informed along the way by our fabulous project manager Shannon.Thanks Matt, Dom & Shannon for a great job.

LVL Group have been a pleasure to deal with from go to whoa. It has made the process of renovating so much easier. Their whole team have worked hard to complete the project in such a short time and still accommodate our whims to make changes along the way. Highly recommend their services to any investor who needs to rejuvenate their rental property.