Montre Shoe Repairs

Got a pile of engraved keyrings last minute for a celebration of life, very helpful and friendly, fast service and even got a discount. Very happy with the quality and packaging. A+!!!

Just got a battery replacement for my car key. Didn’t work initially and turned out it needed reprogramming/ configuration which Steve did. He was very helpful and professional. He was only too happy to walk to the other side of the shopping centre to do that. l will definitely be back to get second key which will unlock car. Very happy. Thank you. Great service. Very impressed.

Had a car key repair done by a staff member who told me would be able to do the fix within a half an hour who on my return had failed to complete the repair and asked I return a day later. I returned a day later and received my key in its new shell in poor condition. Fast forward three months after the initial fix and my key had failed so rightfully so I returned to have my key replaced at which point I was met by a different staff member. The new staff member did not recognise me and yelled at me to produce a recipet acusing me of lying about my purchase. I requested to talk to the staff member that was present during the initial repair however I was told he was not available that day and could not be contacted even for a few seconds to confirm my identity. After half an hour of frantically searching through bank statements in tears I was able to provide proof of my payment and left. I would strongly suggest that anyone who needs anything repaired stay away from this place as if you have any issues you will be met with nothing but anger and frustration. I was not provided with a itemised recite from the store its self and was only given an eftpos one as the store does not provide them. Luckily the staff member Rebecca was nice enough to comfort me however the owner is horrible businessman.

My remote for my Echo was not working so I took it to Montre Shoe Repais in Southland. They were able to reconfigure it free of charge. Thanks for the great service!

Excellent and friendly service at Montre Shoe Repairs.I had my pair of work shoes fitted with new soles and heels about three weeks earlier at the Frankston store. Unfortunately, one of the soles started peeling off after three weeks. I took a picture of it and sent it to Montre’s Facebook account. They got back to me and asked me to bring it back in. Which I did.They were upfront and said that the glue had failed and they would replace. Problem was, it was a Saturday morning, the shoe would take time to fix and they weren’t open Sunday.That said, I mentioned that we frequent Westfield Southland as well. I took a call from them later in the day saying that they had finished the repair quicker than expected. They also told me they had a staff member who was working at their Frankston store then, who would be at Southland the next day. They asked if I wanted to pick it up Sunday (instead of Monday), which I did today.Appreciated them repairing it quickly and making it available in a shorter that reported period of time.

5 stars. Walked in to get 3 house keys cut and walked out in less than 3 minutes later with what I needed. Unbelievable service!

Very knowledgeable staff and affordable pricing. Will gladly come back to have future shoes repaired.

Long time customer for little things like key cutting and repair work. Recently had new garage remotes purchased and was given great instructions on how to program them.Also had a car key replaced that proved to be more difficult than first expected, Steve went out of his way over multiple hours to rectify the problems giving the best service I’ve experienced in years.