JB Hi-Fi Launceston HOME

Great variety store and always able to find new things to buy that you don't need! Went to purchase a camera that I could watch my pet I side with and Bunnings next door had the same one for almost $20 cheaper so I went there

Launceston general staff were very helpful but store manager was curt and condescending. We shop 5-10 times a year at JB online. Average spend is a couple k. We needed assistance from a store on this and travelled 300km round trip. In the end the issue was sorted but it could have been a much better shopping experience. Nonetheless we will continue to purchase phones, hard rides, smart watches etc from JB HI FI.

Prices are really expensive, but it is a great place to browse products with their expansive range. We found a great Samsung oled tv, but then just bought it online because of the price difference l.

Staff seemed unable or unwilling to answer simple questions about power banks . To busy yacking amongst themselves .

The store manager Greg helped me fix something on my invoice on a previously purchased item. He was very helpful and provided great customer service. We will keep going back to jb hi fi.

Brought a coup of dvd, 20% off which I thought was good. Servive was quick and friendly, range of collectables is steadily growing every time I go in.

Called in today wanting to buy a samsung galaxy 5 watch, store was quite, not many customers, very few staff, not one approached me, could not get any service, asked a staff member who was on his way out of shop if he could get someone to help me with watches, and he said he would get someine over , waited another 10 minutes and left after already being there half hour and the only staff to aknowledge me was the door security. Not to mention 3 staff standing behind counter with no customers to serve???Very frustrating that I had half hr only spare before an appointment and will now have to find time another day to purchase the Watch elsewere, only had a few simple questions i wanted to ask before making my purchase.,

In need of a wifi range extender today. Asked for assistance and was told, I'll get a sales person for you. 30 minutes later, no sign of any further help or that rare breed of sales assistant. I left the store and made my purchase elsewhere. 0/10 for customer service. 1 star because it was the only way to be able to leave a review.