Ozepac Solutions Group

Extremely unimpressed, had my order delivered to someone else - not at fault of the courier, ozepac incorrectly labelled my order. Wont answer phone calls or emails. All I want is a refund as i don't have the goods at all.Won't be using or recommending this company anymore

Great company, friendly staff and very helpful. Would recommend to anyone wanting quality gift bags.

Good product and great customer service

Excellent service and very good quality packaging products

First time user, received within 48hrs.Thanks ozepac thats awsome!!

I ordered boxes and requested to pickup the boxes from Northmead instead of getting them shipped. On the way to picking up the boxes my car broke down and so I wasn't able to get there. I called Ozepack Solutions and spoke to Gary who helped immensely organise of the boxes to be shipped and was so quick to help. 10/10 help. Thank you!!

Ordering process easy and prompt delivery. Product as discribedCheers

I ordered 2 boxes of brown retail paper bags from Ozepac on April 12th. I was extremely impressed that the items were shipped immediately. The delivery should have taken 1-3 days as per their website. Unfortunately, the courier service Ozepac chose for me didn't quite follow through with the delivery as promised. I received nothing for quite some time. On April 21st I got a little worried and went onto the courier website to see what had happened to my parcel. Upon entering the Consignment #, the website told me that they had supposedly tried to deliver to me on April 16 and April 17. No card was ever left in my mailbox. I emailed Ozepac to let them know what's going on. I also emailed the courier. I didn't get a response from either. On April 23 someone finally answered the phone at the courier company. I was advised that my parcel had 'only just arrived' at the depot. Strange....supposedly there had been 2 delivery attempts. I advised I would like to pick it up in person. I gave my phone number because they have to 'ring me and let me know when it's available'. The following day I received a text message too late for me to go pick it up. Then it was Anzac Day, so finally on April 26, I received my items. I informed Ozepac via email of the huge delay and asked them if there was an option to use a different courier company for any future orders. It is now April 30 and I have not gotten a response from Ozepac. So no, there won't be any future orders.