Wooling Hill Memorial Estate

Troy,Thank you doesn’t seem to be enough for the amount of time, love and care you put into mum’s celebration of life.From the first time we met and started planning mum’s ceremony to celebrate her life, we knew that we had made the right choice. The professionalism of your staff, who respectfully and took time to carefully prepare mum for transport after her passing, was heartfelt. We have been enormously impressed with your services in every way. The professional, sensitive, and efficient way in which the arrangements were handled are second to none.On behalf of our family, we extend to you, your staff from Chapter House and Wooling Hill, our sincere appreciation for your sympathy, kindness, professionalism during the planning and eventual loss of our mother.Losing mum was hard but knowing that you could provide us with a service that was carried out with such style and grace comforted us all.Nothing was too difficult, and you made sure everyone’s voice was heard, and nothing was too much trouble.You even allowed us to create a warm and inviting space that genuinely reflected mum for the ceremony. This was so healing and made many of the guests feel like they were stepping into mum’s home, making them feel so comfortable.You just made things happen without any hassle, always reassuring us that you could handle it. From the last-minute embroidery work for the casket, the photos printed on canvas, you even happily burnt the Paleo Santo to cleanse the guests as they arrived.You allowed us to have a voice and make the ceremony personal. This was the main reason for choosing you as our funeral director.We all fell in love with Wooling Hill and couldn’t imagine it being anywhere else. Driving up the long driveaway, we took in the beautiful scenery. It made us feel calm every time we visited. We know we can always come back as this will be a special place for us.I highly recommend Wooling Hill Memorial Estate and Chapter House - you won’t be disappointed

A very nice and peaceful place, the dog itself is very play-full.

My mother passed away on 23rd Dec. We held her funeral here on New Year's Eve. Despite our distress, the service was managed beautifully. A memorial has been placed along side the lake, under the shade of a beautiful tree with a red rose bush alongside.Every time we visit, the staff have been wonderful and the property is beautifully maintained. I know Mum did not want any fuss and this is just perfect.

My family and I are absolutely grateful to Troy Upfield and all the staff from Chapter House Funerals. The Funeral Service we had for my Late Uncle was just beautiful.Due to Covid Lockdowns I was feeling sad as we only had a small number of 4 people who could attend, as most of our family live overseas and interstate. I thought it would feel very lonely and more difficult for us to celebrate my Uncle’s life with so few people. Quite the contrary, Troy gave our family here and overseas the option of participating with the use of Zoom and it was absolutely amazing. They could see us, get up and share a few words from the comfort of their lounge rooms. It honestly felt like we were being hugged by all our relatives near and far.From start to end everything Troy and his team gave us was exemplary, it’s never easy to arrange a funeral for a loved one. Plus the fact you’re trying to get everything right for other family members, makes it very stressfull indeed. The amount of times I had to ring Troy to change and re-confirm details was becoming embarrassing, never the less Troy and Susan assured me it was never an issue.Troy was kind very paitient and so understanding he made the whole process for me so much easier.We had the service at Wooling Hill Memorial Estate and that I would highly reccomend to anyone. We travelled all the way from Geelong up to the Estate a couple of days before, just so we would know where to go. Believe you me the Estate is so beautiful and the most picturesque and relaxing venue I have ever been to for a funeral. The memorial gardens are absolutely lovely and the whole Estate gives you a feeling of serene peace. The chapel is gorgeous and the courtyard and the lounge room leading off from the Chapel, gives you a beautiful place to sit with friends and family for tea and coffee after the service.We sincerely thankyou Troy and all of your staff from Chapter House, and Wooling Hill Estate. It was a privilege to celebrate our loved one’s life and farewell him in such a beautiful venue. Then the opprtunity to stroll through of your gardens afterward to enjoy it’s ambience was an absolute pleasure.Tina, Iovane and family.

To Troy thank you and your staff for my daughter in-laws funeral ,for all the little things you did behind the scenes the beautiful tree you got for her to plant and the wonderful service in the chapel ,thank you so much regards Andrew McIntosh

Troy and his team helped make my fathers funeral perfect. The site is so special, I can not recommend this place more! I received so many amazing comments and positive feedback from everyone who attended.