Abril Building and Restorations Solutions PTY Ltd.

My first time dealing with an insurance claim and I am so grateful my insurer chose Abril.Exceptional service, professional staff and respectful tradesmen, always arriving on time and working endless hours.The premises were cleaned up every day and the staff and tradesmen when above and beyond. Nothing was too much trouble for them.My house looks absolutely beautiful and its all thanks to your company.Thank you Elena, Tim and Sam for making this so easy and pain free, I wish I had more work to keep giving you guys.

Thanks Melad for getting the work done quickly and efficiently.There were many delays in getting insurance to do the work prior, having to wait 5 months, but once Melad was assigned, things happened quickly within 2 weeks.

This review is specifically in relation to the customer service I received from Erin from Abril who was fantastic through the whole process of having repairs done at my apartment. Thank you Erin!

Melad did a wonderful job on our apartment renovations. He was a pleasure to deal with, professional, very accommodating to our schedules and had a great eye for detail. Highly recommend his services.

Professional is not one of the words one could use the describe their work. Even after coming back to repair their own work, a similar issue happened only for them to deflect the blame on us for something that was clearly negligence within their work.

Abril Building Solutions were great to deal with when we had to repair our bathroom facilities after severe rain damage ripped our ceiling apart and damaged the vanities. Our project Manager Melad was brilliant guiding us through every step of the way. He kept all his promises and the completed work was great. He also made sure the site was clean each day and worked around our church schedule so that we could use the facilities during construction. I'd recommend Melad and his team to anyone.

Abril were appointed by our insurance company after our property suffered from storm damage. They first came out to complete emergency repairs, then completed the reinstatement works, and we could not believe how easy the whole process was. Everyone we spoke to from the company was so proactive, and efficient. At each stage we were updated, and all of their tradesman were outstanding. We have never experienced tradesman as clean as this! We would strongly recommend Abril, as the level of customer service was exceptional. Thank you to the team for all of your help throughout the repairs.

It’s been over a month now waiting for them to show up for a repair, they don’t reply anyone. If you need to claim insurance consider someone else that doesn’t have too much on their plate, clearly this one’s here taking all the clients and not being able to handle them well. Let’s see how many more months until they finally get it sorted… wish me luck

I have had dealings with Abril Building Solutions in my capacity as an insurance broker / claims manager for approximately 10 years.During that time Abril have been appointed to carry out repair works in relation to insurance claims for our clients on many occasions.I have never received any complaints with respect to the quality of their workmanship nor have I received any adverse reports with respect to the attitude of their employees or contractors.Their workmanship has always been excellent and their reliability of the highest level.The administrative staff have always been professional and courteous.I have no hesitation in recommending Abril Building Solutions to anyone who requires repairs or maintenance to their buildings

On behalf of the strata committee at 85-87 Avalon Parade, I write to commend the work done here by Abril Builders and especially Albert Salama the project manager. This was a long and complex repair to severe storm damage which affected five units. At all times Albert kept us informed of progress and fully liaised with the strata committee when there were questions raised. He was always helpful and ready to listen, responding promptly to telephone calls or e-mail. His work team were very professional, quiet and considerate and left the building neat and tidy at the end of the working day, which was much appreciated by all owners. We have no hesitation or reservations about recommending him and Abril Builders for any work in the future.