Surgical products wholesaler

excellent customer service, quick reply and always kept informed

I ordered this bracing system recently and on the first application I noticed a big difference to other nail bracing systems. It is very easy and quick to apply, no fiddling with wires or waiting for various gel layers to dry. It takes 5-10min max to apply. The price is very reasonable and the staff is lovely to deal with. I had about a million questions and Ryan very patiently answered every one of them in great detail. So far I used the product once so I cannot comment on the effectiveness of this treatment yet, however it seems very promising. All training material is available online and is very easy to follow. I look forward to using this bracing system.

Love these guys. Great business and always a pleasure to work alongside them. A++

We ordered in February 2022, compound was not as soft as on previous occasions and primer this time was thicker, looked at the labels and products expired August 2021. Supplier not replying to emails at present. BracenFix works and is a reasonably good product (although it doesn't come with any product information leaflet, which is odd), so this review is not about the product itself, but the service from Dr Pod. If you do make a mistake, have the decency to respond to emails. Switched to a different brand now.

Update** staff still rude & short in emails acting like you know nothing. Frustrating the employees dont have good customer service. There was one time a few months ago i did recive help from a lovely lady but i cannot remember her name unfortunately.

Fantastic customer support. Very friendly and helpful staffs, especially Drew.

Do not shop here... My products were broken...I walked in the warehouse part wrong entrance on Friday did you know there is a toilet next to our products a gentleman came out so your products are next to a toilet...

Quality products, priceworthy, great communication.

They had exactly what I wanted (which no chemists I'd tried so far had), and then suggested other things I'd probably need too, which I didn't know about but in fact did need. And then, as I was deciding if I should get 2 or 3 depending on the price, I was told they came in packs of 5 for only $5 in total - I had expected much more than that for just 1.So, friendly, helpful and useful expert service at an excellent price.

Very convenient location in Osborne Park. Friendly and helpful staff. Great for aged care and disability supplies. Good product range and knowledgeable team. AA+