Transit Systems - Leichhardt Bus Depot

I lost my handbag over the weekend which had everything I needed in there. It was a very bad weekend being locked out of my house, cancelling debit cards, filing police reports, replacing phone charger, not knowing if the jewelry and my IDs were being hocked or used unscrupulously. The Covid crisis wasn't helping with places not being open or the phone lines being available.Luckily, the Burwood Depot as well as the Leichhardt depot promptly called back during business hours and gave me all the information needed to pick up my bag.Nothing was taken or missing. There are good people in the world.A massive thank you to the Bus Transit team for holding my bag safe.

I had a best experience today from the staff at Transport NSW. I left one of my bags on the 438 going into the city during the peak hour rush and I was stressing out and was walking around looking to see if my bus had looped around to go back to the Inner west. I couldn't find it and I bumped into one of the supervisors who helped me get the number for the depot and I called and lodged a lost property report. They ended up calling me back at midday to let me know they found it and whilst I was walking back to catch the bus to the depot I saw the same supervisor who remembered me and called out to see if someone had handed, I replied yes, gave him a hug and thanked him deeply for his help. I got to the depot, it had my lunch in there and the girls were kind enough to heat it up for me and told me how to get back to the city. Great service and experience!!!

I have had the opportunity of getting a few phones now out of the lost property section, which can only be accessed via Balmain Road, The staff have been very friendly and helpful each time I have needed to visit, but also retain a professional manner making sure that I am actually the true owner of the item I am retrieving from their department.

I got on the 440 today around 10:40 - 45 ish. What a delightful driver who went out of his way to be helpful. He has great customer service skills. Number GR 7035. A big thank you to him and Sydney buses. Jen

What a day to remember. This was the first time I lost my wallet, I filed a report at Transport NSW then after half a day, got email that they found it. Thank you so much Transit Systems especially the driver of 358 bus route, you are all awesome :)

The inner west bus service is appalling. We experience cancelled and delayed services too often.

Would give minus 5 stars if possible. Extremely unreliable route 389, with many services cancelled everyday.

I was on a bus going home from a park, then I pick what seems to be the best set on the bus. Little do I know water dripped from the ceiling every 10 seconds onto my head. PLEASE FIX THIS

Works like clockwork. Buses in the local area always on time and never even a minute late. Wish I could work here 24/7/365 but they won't let me. Should probably take over the school nextdoor since that place ain't doing anything important anytime soon

My mum left her bag in a bus. I called and emailed them. 4 days later they emailed me and told me the bag is ready for me to pick up from the Bus Depot. I got the bag back and the cash still in the bag. Very impressed by their service. 5 BIG STARS for them!