Optus Armadale VIC

Unbelievably helpful. Made clever suggestions to save a lot.

Syy is the best out of best at Armadale store!He explained me everything so well and solved my problems at first contact.Highly recommend syy and the team.

Kumar and the team have gone above and beyond to assist me with my internet needs. Kumar has sourced routers from other stores, stayed back after hours and worked on getting me the best deal possible.I can’t recommend them enough.

Jeremy helped me switch over from another provider with a great plan and amazing customer service. He was helpful, friendly and made the process enjoyable. Will be back

Very friendly staff I liked this place when I did order for new phone they helped me and advised me on everything.

The guys here pretty much restored my faith in people after I had a terrible experience at a different Optus store. Regarding this other experience - staff at the other store outright lied to me, forcing our company to switch to a number of domestic plans which were not even explainted to me and were totally unsuitable for us. Their misleading and deceptive behaviour caused me much stress, and our company much inconvience as well as cost consequences.Hoping for help at a different store, I went to Optus Armadale. Jeremy and Kumar were totally sympathetic and helped me get our company to switch back to a business plan. Jeremy struck me from the very start as ultra switched on helpful, and even went above and beyond my expectations - a star. Thank you!

Kumar, Rohan and the team are fantastic to deal with. I’m a business customer and they are only too happy to help when there is an issue!

Excellent customer service by the manager Kumar! He spent a long time with me. Stayed patient while attending to all my requests. Interrupted twice by rude customers who couldn’t wait for their turn. He handled it professsionally. Would recommend this shop.

I've been telstra customer for 30yearsI transferred to optus because Jake was one who could fix my problem.Telstra just said have a good day""