Electron Gold Coast

Didn't bother to reply to a query regarding a quote for upgrading current system. Obviously didnt want my money or the job. Very disappointed with the lack of service.

Tried to get assistance with parts and installation, but because we lived in a rural location we were just rudely dismissed, we were referred there from the Sydney Office but was told in the Gold Coast I should try back there, Ashmore within 30klms, Sydney within 1000klms. If you live just outside their suburban comfort zone expected to be treated rudely and without regard or respect. Really felt hurt and disrespected by this company, and I only live 14klms outside the town centre they are not as they advertise to be as a national company. There are no minus starts or I would give minus 5 Stars. I will be looking for a real company in future, and rudeness tom customers is never a good look.

Great service from Dave. We are so happy! Dave was very happy to come to us, ON TIME! and answer our strange questions with a smile on his dial.

Do remember top notch customer service? ... Dave from Electron sure does. He helped us with our alarm panel and went out of his way to offer us a favour. I truly Thank-you for doing what you did for us Dave, Good Man.

Dave from Electron is very accommodating, prompt with his service, knows what he is talking about and is a pleasure to deal with. Onsite appointment times are provided in blocks of 1 hour so scheduling your day is made so much easier! After installation follow up and service is excellent.... I would not hesitate to recommend this business.

Great and prompt service. Dave was very friendly and very knowledgeable.We also just installed a new electric gate and he offered a monitor and gate opener to make things easier for visitors. Would reccommend to all.

Dave arrived on time and completed the job in good time. We are very satisfied with the work done. We now have had a ducted vacuum and an alarm system fitted using this company and are very satisfied with both systems working well. We have had the odd query which has been answered on the phone with out the necessity of a call out.

I ended up with a faulty product that didn't work from the beginning .They did to give them credit change it over and I thought they were a good company but I have rung them 4 times over the last three days regarding another fault and they don't even have the courtesy to return my phone calls

I had an old TCM 600 intercom service which I wanted to update to a System One 250 Master, door and room services. The support I have received from the Electron service centre and in particular David Passuello has been fantastic. His knowledge of the products and in particular the installation aspects has ensured a great result.

David from Electron Gold Coast was greatDavid was quick to reply to my emailOrdered a new room station SundayI could not believe it when the item arrived the next day..Thank you David.