Australia Post - South Melbourne Market St BC

What a load of whingeing reviewers!The man behind the counter was polite, courteous and very helpful.This was the first time we have sent a parcel to WA. Top Mark's.

I was expecting a very important parcel today so I took a day off and waited for it at home.No text, no buzz, I randomly checked the tracking and it says:Attempted delivery - No one in attendanceSOUTH MELBOURNE VIC,Tue 15 Nov, 1.40pmAnd then:Awaiting collection at SOUTH MELBOURNE POST SHOPSOUTH MELBOURNE VICTue 15 Nov, 2.16pmI guess someone wanted to finish their day earlier...Very frustrating.

I'm so sick of having to go to this post office because the delivery driver doesn't attempt to deliver my parcels. What does he do as a delivery driver if he doesn't deliver parcels?! I work from home and sit next to the intercom. But most of the time I just get the attempted delivery no one in attendance" message. Same as others in my building

Just a side note: while the post office usually closes at 5.30, the parcel collection point is open a bit longer, which is really convenient

Unkind people and not good atmosphere. Staff was not caring. The lady at the front desk , she was not nice. At the end she throw my gift for my dear friend into the box behind her pretty roughly and I felt angry and sad. Hope they can improve their service and create a warm service for the other customer.

Worst delivery service. Have to take uber and pick up my boxes on my weekend. Wasting everyone's time through their lazy behaviour.If you can't move parcels, try something easier or stay at home please

Let me preface by stating that the staff at Aus Post Market street are 5 Stars. They're kind, helpful, patient.The drivers on the other hand...I live in an apartment in Southbank. I work from home. Our buzers sound like a landline ringing.I am convinced that some* aus post delivery drivers just do not deliver and take the parcel directly to South Melbourne, which is unfair to the staff there ( your colleagues) and frustrating for us that have paid door to door delivery.They can't find parkingIt's nearing the end of their shiftWhatever their reasons, they need to be investigated. I will no longer be accepting we tried to deliver but you weren't home" without a photograph

Unreliable.Misplaced my wife's passport and sent it to NSW (Sydney) instead. There was no update or any sort of notification. We had to chase it down ourselves. Do NOT use them for Visa/Passport purposes.The only reason I'm giving 2 stars is because the staff has been helpful whenever I have visited.