Eagle Falls Spur Steak & Grill
1068 Reviews
$$
- Tuesday5–8 PM
- Wednesday5–8 PM
- Thursday5–8 PM
- Friday5–8 PM
- Saturday11 AM–2 PM, 5–8 PM
- Sunday11 AM–2 PM, 5–8 PM
- MondayClosed
About the Business
Spur Restaurant Australia | Best Burgers, ribs and steaks | Spur Restaurant in Australia offers the best burgers, ribs, steaks and great specials that the entire family can enjoy.
Contacts
Website
Call Us
+61893062861
1387 Wanneroo Rd, Wanneroo WA 6065
Hours
- Tuesday5–8 PM
- Wednesday5–8 PM
- Thursday5–8 PM
- Friday5–8 PM
- Saturday11 AM–2 PM, 5–8 PM
- Sunday11 AM–2 PM, 5–8 PM
- MondayClosed
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Toilets
- Credit cards
- Debit cards
- Mobile payments
- Good for kids
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Delivery
- Dine-in
- Alcohol
- Beer
- Spirits
- Wine
- Seating
- Casual
- Groups
- Takeaway
- Cocktails
- Cosy
- Accepts reservations
- Bar on site
- Coffee
- Healthy options
- Kids' menu
- Brunch
- Lunch
- Dinner
- Dessert
- High chairs
- No-contact delivery
- Fast service
Recommended Reviews
Corrie Du Plooy
16.09.2023
Eagle Falls Spur Steak & Grill
Travelled from Mandurah to eat at this place, while the food was amazing but thats where it ends. The QR system is terrible, staff are not trained in customer service. We are forced to pay by card yet we get charged to pay by card. We orderded starters and mains, we asked for our food not to come all at once, guess what, all our food came out all at once. Its kind of common sense to finish starters first before mains.While still eating we get asked if they can take our plates away. They cleared of starter dishes and brought back our mains without cutlery or serviets ( we had ribs).Dont even try ask for take away container because you have to chuck your food in a bag as they dont supply containers. Anyway we paid almost $310 for 4 people and its really the small things that will make a big difference. Get rid of stupid qr code ordering.
Jenn H
12.09.2023
Eagle Falls Spur Steak & Grill
First time here,Good service.Nice wine selectionCrumbed mushroomWere eatible. Just needed more taste to them.Cheese and garlic prawns. Were nice a bit decievingThe plate they come out one.Other than that I left full and content, will be back again
Emma Oosthuizen
02.09.2023
Eagle Falls Spur Steak & Grill
Had a milkshake, the calamari meal and the guacamole burger. Dare I say better than 2021 Spur SA? Chips and onion rings were so good. Loved the online ordering. Will definitely revisit.
Travis Williams
27.08.2023
Eagle Falls Spur Steak & Grill
Food was brilliant as always.The wait staff were friendly and professional.Really disappointed with the new QR code.Has had a massive negative effect on the quality of service and the control of the delivery from the kitchen.
Chips
19.08.2023
Eagle Falls Spur Steak & Grill
Yummy food great reminder of home. It was a last minute booking father's day weekend and staff was very accommodating and found a table for us. Food is reasonably priced and very yum.
Gemma James
24.07.2023
Eagle Falls Spur Steak & Grill
She didn't order the sauce (missed revenue of $3.50?) And ate her meal grumbling about how service in a restaurant is lacking. She would have probably ordered extra sauce and sides - having a qr code you have destroyed customer service.The wait staff aren't trained in how to even take orders correctly nor did they seem to have any decent customer service skills.My partner was still hungry after his steak and ordered a second meal and the dessert- we had to pull up two staff to say to send it together. - at that the kids dessert came out, then the chicken and 4 minutes later the dessert came outThe waffles came out and again in shock. - after using the app yet again we've now somehow double ordered waffles when it was meant to be 1 waffles with extra icecream and caramel sauce. This would have easily been fixed at point of order taking if the servers read the order back to us.My son was also injured on your play equipment on the trampoline. We left soon after as we were done with the night.Things that got up our nose.- had to pay with card BUT THEN CHARGED CARD FEES- was basically refused service for the sauce- we had to notify the order of things for the server staff- staff aren't trained in customer resolutionsWe are contemplating not coming back unless the Customer service picks up, starting with taking peoples order and checking it over (this could also result on upsetting and have better revenue for your venue)I decided to email rather than to leave a review as I am seriously hoping this is a one off (we haven't been to spurs for a year now)I hope to get a reply but I'm not holding my breath.
chilli benny (chillibenny)
23.07.2023
Eagle Falls Spur Steak & Grill
Customer Service was quick, helpful & friendly.We Nan & Pop, 7 Adults & 3 Kids were wrapped with the quality of the food and the time it took from ordering to table.The ribs were to die for!!My one and only complaint would be their QR Code ordering system. Not everyone has a smartphone or wants to bring their phone to dinner, which are needed to use their ordering system once seated with multiple people. I do believe ordering at the front is an option. (4 Stars lost for QR Code Ordering System but 3 stars gained for Service)All said and done, great staff, great atmosphere, a great time had by all.
Julie James
15.07.2023
Eagle Falls Spur Steak & Grill
We visited Spur to celebrate my son’s birthday. This was the first time & we were not disappointed. We ordered through the tap n pay facility, which was easy to do. Our drinks came pretty much as soon as we had placed the order, then starter & main’s served, with no waiting time. Each course was amazing & we will definitely be visiting again.Thank you to all your team for the exemplary service & attention.
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1387 Wanneroo Rd, Wanneroo WA 6065
Eagle Falls Spur Steak & Grill