Star Discount Chemist Welland

The team at Welland are absolutely incredible. Competitively priced products, offers value and more importantly, the personal service is above and beyond anyone’s expectations. Particularly notable was one of the pharmacists that I was served by – Nga, she takes time to interact and makes you feel welcomed. Her knowledge, professionalism, patience and manner were second to none, something I rarely experience at a chemist. An absolute star ⭐️. Store staff are also very polite and attentive, always greeting people by name basis - which adds to a wondrous and personalised experience.Thank you for your service and keep up the amazing work you all do. You have won a loyal customer.

Harry and the staff are very helpful. The waiting times are exceptional and they always make me feel welcome and not a burden when I have a query , no matter how large or small.When they don’t have something , they will get it for me in a timely manner . Highly recommended

Chaotic and so-so customer service. Made an appointment for a flu vaccination, showed up on time and still had to wait 20 minutes and fill a form despite ready having done so online.

Got my flu jab. Quickly in and out of the room.The pharmacist was very professional and polite. I didn't feel the injection.$25 for the vaccine. Well worth it

I will give a 5-star rating for the pharmacy here, the staff is very enthusiastic, knowledgeable and gives the most sincere advice. In particular, the pharmacist I met today is named Nga, she is very dedicated to giving instructions on how to use the medicine as well as the common symptoms that occur when taking the drug. There are also new employees who are very professional and know a lot about vitamin and supplements of different brands. That is an advantage for you. Well done, guys.

The staff at welland are fantastic, very reliable, trustworthy and consistent even with the ongoing pandemic. Kudos to Harry and Nga with their dedication to maintain the quality service that Welland has always upheld, keep up the good work!

Went to pick up a private prescription for my partner. The pharmacist on duty did not seem to understand what a private prescription was, and insisted I needed my partner's medicare number (which I did not have at hand) even though the medicine was not being claimed on the PBS. I couldn't get the number as my partner was working late (the entire point of me going to pick it up instead), so about an hour of my time wasted all up. Please employ qualified pharmacists who understand the difference between PBS and non-PBS prescriptions in the Australian system.