Kennedy - Official Rolex Retailer

Finally, received my watch last Friday. I am very pleased and thankful to Celine from Kennedy for her brilliant customer service and help in getting the watch. Im been longing to get one since the start of this year. She was extremely kind and response to all my queries in a very professional manner. Very grateful to have someone like her to assist me.Highly recommend Celine for her professionalism and Kennedy Chadstone Rolex Retail Store for anyone considering purchasing a Rolex watch. All the staff are so friendly, professional and helpful. Thank you again.

I would like to take a moment to thank Peter at Kennedy’s at Chadstone. What a gentleman! I was wanting to buy a Rolex Deep Sea watch and he was so professional and kind in all my dealings with him. He kept in touch with me as there was a wait for these watches. I really appreciated this. When he contacted me that I could buy it, I was ecstatic! Thank you so much Peter for all your help - Frank

I recently visited the Rolex Kennedy Store and have been a customer of theirs for many years. The staff are incredibly knowledgeable, friendly and transparent. It is clear they have a focus on customer service and their commitment to serve customers to the best of their ability is evident. Big shout out to Peter, Ni Chen and the team for assisting me with my most recent purchase.

My partner and I recently visited April at the Rolex Kennedy location to pick up a ladies watch. From start to finish, April was a true professional. She was incredibly patient and took the time to answer all of our questions, no matter how small. April has a wealth of knowledge about the brand and was able to provide us with valuable information about the watch we were interested in. She made sure we were completely satisfied with our purchase before we left the store. We were so impressed with her level of customer service and her willingness to go above and beyond to make our experience a memorable one. April's great personality and patience made the experience even more enjoyable.We would like to express our gratitude for April's excellent service and recommend her to anyone looking for a top-notch customer experience. Thank you, April, for all your help!

Have been trying to get a Rolex for a long time during Covid period. Walk in to Kennedy Chadstone and served by Luisa. She is very professional and has been patient about all my enquiry. We try different styles watches both Professional and classic range and we decide to put Sky Dweller on to the watchlist and we are really luck to have it couple month later. Thanks very much for Louisa and Kennedy Chadstone. A genuine AD that help people throughout the watch collection journey .

The staff have amazing service and are very polite. They treat customers with the very best of care and ensure they answer all queries as promptly as possible.The store is clean, well presented and professional.I would also like to say a huge thank you to Ni Chen for all her assistance in attaining a Rolex for both myself and my wife.

I cannot speak highly enough of my experience at Kennedy Chadstone. When enquired about a Rolex piece I wanted for a long time, I was referred to the Kennedy Store Chadstone from their store in Crown.I was referred to Celine, who has been a delight to converse with throughout the whole journey. She kept open communication and responded promptly to any enquiries I had. She was quick to schedule in appointments to see the watch I wanted and trial in store when it was available. She was extremely knowledgeable and discussed the history and significance of the watch.MORE IMPORTANTLY, she was able to source the exact watch I wanted and with great delight I am finally wearing the watch. The entire experience from the initial conversation to opening that green box was exceptional and look forward to dealing with Celine and Kennedy in the future. Highly Recommend the entire team.

I had a wonderful experience at Rolex Kennedy Chadstone thanks to Blair.I was thrilled when Rolex announced the Explorer 36mm (ref 124270) because it pays tribute to the past. The watch is the same size as the original Explorer that debuted in 1953 and was worn by legendary adventurers for decades. It has a new movement, the caliber 3230, that delivers better accuracy and power reserve. The watch has a simple and timeless design, with a black dial, luminous markers and hands, and a smooth bezel. It also has the iconic 3-6-9 dial layout that is characteristic of the Explorer since the 1950s. It’s a versatile watch that suits any occasion and environment. I admire Rolex’s respect for their heritage and their ability to modernize their classic models.Blair contacted me when the watch was in stock and welcomed me warmly when I arrived. She showed me other Rolex models and explained their features and history. She answered all my questions and gave me honest advice. She was very respectful and courteous throughout the whole process, and went the extra mile to accomodate all my requests and ensure my satisfaction.I am very happy with my new Rolex Explorer 36mm and I appreciate the professionalism and dedication of the team at Kennedy Chadstone. Blair in particular is a valuable member of the team and I would highly recommend her to anyone looking for a Rolex watch. Thank you Blair for your exceptional customer service! You have surpassed my expectations with your level of service and attention to detail.