CX Computer Superstore

Did a phone inquiry and staff was very good

Helpful staff, they have a lot of parts that are quite hard to find.Not sure why there are low reviews?

WORST SERVICE EVER. INCOMPETENT AND UNETHICAL STAFF. GO LITERALLY ANYWHERE ELSE.Basically:- Made an order online on Sunday with a 2-3 business day delivery time frame.- Called on Wednesday to make sure it would be delivered that day and was told there would be a 2 day delay.- Called on Friday after the order status will still 'Processing' and was told it had already been delivered... even though it hadn't.- Was told that the person who updated the order statuses and handles contact with Australia Post was away for the week and so no one's order status for that week was correct and no one's complete details were given to Australia Post.- Low and behold it turned out that the order had been delivered to the wrong address, and my email address was never given to Australia Post for them to give me delivery updates.- They also gave Australia Post the wrong delivery instructions.- The only shred of help I got from this business was a photo of the package in someone else's garage that I walked around the neighbourhood trying to find.- Eventually I was lucky enough to find it.- Decided to call the business to let them know and to make a perfectly reasonable request to have the $7 delivery fee refunded because of their part in the whole fiasco, after which they could seek a refund from Australia Post for the delivery never making it to the address.- Was basically told - TOO BAD SO SAD. JUST BE HAPPY THAT YOU FOUND IT AND GO AWAY.

The staff are very friendly and exceptionally helpful. The prices are comparable to all the online places and even better on some items. They have a mix of consumer, prosumer and enterprise gear in there as well. For example, I didn't expect to see a whole range of fibre optic cables.This is definitely my go to shop for computer and computer related purchases.

Beatifully organised store and lovely staff. Antony and Aris went above and beyond helping me with confirm that my M-key M.2 drive was still alive :) Highly recommend this store!

Not sure why there are so many bad reviews.The staff are friendly and knowledgeable even when I don't go in to buy anything they still go out of their way to help.Sometimes the language barrier is a problem but they always ask you to pop everything in an email and they are super quick to respond.Minus one star because the store is usually messy.

Give this place a wide berth!Technical competence = zero. Customer service? Forget it. They simply can't be bothered. 'Technical Services guy' couldn't even be bothered to get out of his chair. Then laughed when I said I wanted a DVD writer to convert some old technology.Went up the road to Jaycar and all done in 5 minutes with some great technological know how supported by excellent customer 'interest' and service.

Outstanding service and experience . They made a PC for me, they suggested the best components, the solid state drive, motherboard etc, when I researched each part, their suggestions were the best most reliable parts on the market, for what I wanted. Quality, speed, reliability. I compared everything, part by part to the major computer stores in Sydney. The price was right, and I have a superb PC.

Great store! Needed to pop in for a quick adapter and a mouse, was greeted immediately with a smile, items retrieved and in/out practically within minutes. Thank you!

Despite reading all the negative reviews, I went to this shop because I did not want to wait for a week or more if had ordered online. I needed an SSHD for my laptop. Luckily they had one in stock. The one they had was the latest not an old one as someone said in a review that they stock old stuff. I asked for a discount and I was given one. The person at the counter also told me about the warranty. So, over all it was a good experience. I'd say better than other stores.