CMI Toyota Stepney Service Centre

Great service and very informative with what needed attention to my vehicle.

Great service by Tracy and the other technician (sorry I should have asked for your name) gentleman who spent a few minutes and saved me from a trip for an appointment (which will be useless) I booked for the next day. Since I have work today nearby I dropped by to make sure they see what's wrong at the tailgate of my car and whether they have ordered the right repair parts. I'm glad I did and realized I gave a wrong information in my phone call earlier. Tracy was kind enough to cancel the appointment and the order for the part. The technician also kindly removed the fell out parts so I could properly close the tailgate before I get the problem fixed by a crash repair.Here I also have to send my apology to another lady who I talked to at the reception. After work I obviously was shabby in my clothes and came in just an hour before close of the day. On top of that I must be a shocking contrast to the white gentleman apparently on a business trip in front of me. I deserved a what do you want?" stare when I turned up

Excellent customer service! Helped me with a rush part order and followed up on arrival. Was very quick as promised and easy to work with the team. Recommend to anyone in the market for a solid team to rely on. Thanks CMI Stepney!

It's hard not to feel a BB it spoiled when having the Toyota taken care of by CMI. From general advice and the service booking system, the general organisation & support it really is a great service and has been every time.

Great people to deal with, go out of their way to help you

Amazing transparent and utterly great service I had here a few weeks ago. My Toyota is immaculate and they did a great job servicing and working on my car. Will definitely use again. Thanks guys great work!

Great job fixing my car and excellent customer service. Extremely efficient and easy to talk to and be heard.

We were fortunate enough to break down near Toyota Stepney, fortunate is a funny word to be associated with a breakdown but I fear what would have happen if we broke down anywhere else. I like to think the universe was just pointing us in the right direction. From start to finish we were given such good care from the team at Stepney. Shout out to Mark who dealt with us start to finish ( his knowledge, empathy & customer service was amazing ) but I know there is a whole team behind I’m I’d also like to acknowledge. If you looking for a place to bring your car look no further. Very honest and patient company which is hard to find. Brilliant mechanics and even better management. Our car is back on the road and better than ever. Thanks Toyota Stepney Team. From the Sich Family.

Simply great staff kind great service price up front no worry