JB Hi-Fi Karrinyup

Would like to give a big thankyou and shout out to Can (pronounced Jan I believe) for going up and beyond today. He really helped out my dad with getting a new phone and we are both really appreciative for his assistance and service. Thankyou mate!

Charlie the seccy redefines what it means to be a security guard. He provided true protection and gave me that warm and fuzzy feeling of safety. He is that guy. The goat. Him. Thank you for your service.

twice ive been in to the mobile phone section, and twice a worker has stood at the desk and not once asked for help. terrible customer service will never shop at that store again

Way cooler than and US store I've been in for a minute. Good items for gamers such had steering wheel systems. Ps5 was in stock.

Bizarre that it was cheaper to purchase DnD rule books separately instead of as a set in the rulebook gift set. Minimal customer service interaction whilst I was there, even though I walked around for a bit. I couldn't find a number of Google devices that I was also looking for, and had no offer of assistance, so decided to leave it this visit.

One stop shopping for all your electronics and mobile phone requirements. Competitively priced. No appointments for mobile phone requirements. Will price match the major telecommunications competition.

Awful levels of service - have been a loyal customer of JB Hifi got a number of yearsWill not return after todays experienceEntered the store to purchase a TV, new exactly the model number, had confirmed the store had stock and knew the price I should pay. Asked the counter for assistance as nobody was manning the area - this long haired 20ish male comes over and I tell him what I’m after, ask him to price match Harvey NormanHis response: “the price is the price”When I challenged him on this and that JB has in the past price matched he literally laughed in my face and walked away smirking muttering under his breathAbsolutely disgusted in this behaviour I left, went to Harvey Norman and purchased the TV on the spotAmazing way to disrespect your customers JB HiFi.

JB Hi-fi always has really good service but the employees here seem to be a step above. I've been helped by an array of different people over the time span I've been going to Karrinyup. All the advice I've received has been informative and really thorough.