Bing Lee Queensland Distribution Centre

Awesome Service, easy to find, very helpful

Ordered a Bissell upholstery steamer arrived in good time. I also thought I had ordered 2 bottles of concentrated Pet & stain liquid. Only one bottle arrived & when I phoned to ask where the second bottle was I was told there is only one bottle I read it wrong. When I said I was upset about not getting what I thought I had ordered I was Told What have you got to be upset about " Due to Misleading wording

Great sale price on a fridge. But what really impressed me was the two delivery guys. Initials were KQ on the tracking app. They went above and beyond and ensured that they brought up my fridge up to the second floor kitchen.It took a lot of effort on their part to bring it up due to the narrow landing of our stairs. But they persisted and got the job done!! Was so happy they were my delivery guys. They are a tremendous asset to Bing Lee!! 10/10!!

Great thank you for the rice cooker great price and fast postage !!

Received a faulty item, and along with that received the WORST customer service when trying to get it replaced. Highly recommend, go anywhere.. but here

A great third party to purchase goods through. We purchased a SMEG kettle and it had issues with bubbling under the coating after 18 months of use. I reached out to Bing Lee to see what might be possible as the coating shouldn't be bubbling after such a short period of time. Amanda Claire from Bing Lee was amazing and very helpful. She was efficient and offered a solution and was true to her word.

This is for the customer care, not the delivery team, they were great. Received a lemon dishwasher - leaking out the bottom, error message displayed that the manual said was a technical fault, program meant to run for 1hr 40mins still going after 3 hours, tried to turn off and kept running, had to kill at wall. Total dud. Rang to swap over and the manager said I must have installed it incorrectly and tried to fob me off. Rang Beko and they were good, acknowledged it was dead on arrival, overruled Bing and said any fault within 7 days retailer should be replacing. Unit was replaced and works well. Not using Bing again but Beko handled professionally.

This ABSOLUTELY THE WORST BUSINESS IVE EVER DEALT WITH. PLEASE DO NOT GO NEAR THEM. AN ABSOLUTE NIGHTMARE TO RETURN AND EXCHANGE A FAULTY VACUUM CLEANER. TRYING TO TALK TO THEM ON THE PHONE AND YOULL BE ON HOLD FOR HOURS. DO NOT SHOP WITH THIS COMPANY

Arrived, backed in, loaded my washing machine and left. Really fast and efficient.

Tried to spend $1700 on their website. CC was declined on their site/ Not rejected , not incorrect...but stated Declined". Tried Chrome