TOORAK FINE WATCHES

My wife dropped her pristine Breitling watch into this establishment over a year ago. My wife was quoted $315 for a repair. The proprietor has not only failed to repair the watch but after several requests to return our property, forwarded a bogus tax invoice for a purported repair of over $3,000. The proprietor later admitted that the watch had not been repaired. The proprietor is a conman who has misappropriated our property and to this day has failed to return the watch. Be aware of this place. We have been forced to get the Police involved to attempt to recover what is ours.

Yeahhhhhhh. What a bloody ripper watch shop. Theyve got heaps of mad watches. Also the greatest service and watch advice from Mr. Darren Romeo Henry Esquire III. If your looking for a time piece you know what to do, go to Toorak fine watches, you know you want to!!!

TERRIBLE EXPERIENCE. These guys are thieves! BEWARE!!!Went in to get my antique watch cleaned and repair a minor scratch - while it was therr they SOLD IT TO SOMEONE ELSE!? Without even calling me. Guy refuses to tell me how much he sold it for and is only offering me half of what it was worth. DODGY!

This was the return address given via eBay case dispute return for eBay ID toorak_bazaar" for a full refund of "item not authentic". As the item was claimed to be genuine Rolex part but was more than likely an aftermarket replacement. The vendor also use written abuse on eBay communication to me when I tried to deal directly as advised. But I got a full refund from eBay as the result of raised dispute case. So be Forwarned and exercise "Buyer Beware" with Toorak Fine Watches."

Fine watches maybe, poor communication certainlyTo any potential customers: Be warned that you may come to visit this place to view a watch, find it isn't open and get no response via telephone or email. Strap yourselves in for this part rant, part review as I need to get this off my chest.My experience:I first contacted TFW on a Saturday, calling their number to confirm they were open before I came down to view a Tudor GMT they had listed on their website. After ringing several times, I got no answer and left a query with their email - deciding not to risk making the 2 hr round trip. At the end of the day I got a call back confirming they were open, and was told to come down the following Saturday from 11.30am on to view the watch.I rocked up the following Saturday just after 12pm to find a Closed

Took an unusual watch in for repair, were able to source rare parts and got the watch back to me for a more than fair price.

Dropped an Omega Seamaster in for battery replace. Invoice was double the quote. Then on weekend went to change to Daylight Saving and the whole face is floating. Absolutely gutted. No way of contacting them. Should never have use them. Lesson learnt.ADDED 11/02/2021. It would appear that the owner has responded to Google Reviews today in one hit. Some are over a year old. It has taken four months to even get a response despite numerous visits to the shop and phone calls. I gave them the benefit of the doubt due to CoVid 19 restrictions. The sign on the shop front some months ago suggested that the owner has broken the lease and legal issues were pending. Sorry, there is no way I am entrusting my watch again to this company.ADDED 12/02/21 - after getting the note from William Traychevski, i did some research. I never met this guy. He was not in the shop at any stage I visited, which was at least four times. In fact the guy I dealt with at Toorak Fine Watches claimed to be the new owner. Now M.r Traychevski has a new watch business. The Watch Finder located now at a Collins Street address. There is something very odd about all this.........

The phone number does not work unfortunately. My emails to info@ do not get a response. The only way to get in touch is to enter the shop. I've been back and forth several times. My watch has been with them for 4 months, awaiting a movement from the US. Yes we have had COVID but I just want my Brietling watch back now and in good repair. v. frustrating.

Similar issue as Kelli below (no relation). Omega watch taken in for clean and repair Jan 2020.Completed a week later, but when handed back crown was falling out of watch.Took watch back immediately to fix, fourteen months later still not completed.Store phone number disconnected (has been since Feb), emails go ignored.Phone calls to other numbers used by Will/Dan in the past go ignored as do text messages.Edit 12/02: The only complication with this saga, has been Will.As below message indicates this has been an ongoing process, involving multi complainants, police investigations and subsequent detainment, inflated quotes, continued refusals to return property and ongoing ignored contact.This review is indicative of my current experience with Will. I'd advise against trading with him or any of his associated business (Watch Finder Co) or trusting any of his positive reviews below as very basic research shows a number of these are close associates to Will, with some even working in the store during the past year.

Great Shop - If You Are Looking For A Great Luxury Watch Check Out This Store... They Have A Amazing Collection And The Owner Has A Great Eye For Detail... Highly Recommend.. Keep an Eye Out For A Tudor Hulk