MITRE 10 KENMORE

Staff here are always helpful and really give you that friendly local business feeling, the quality of their products are also excellent. Highly recommended!

Always friendly staff and wide range of products

Highly recommend this business. The staff are knowledgeable and helpful. The needed part was in stock but the personal service went above and beyond. Thank you

While I would love to support local trades, and understand that merchandise may be priced a little higher for a smaller business but just walked in to get masking tape and drill bit and comparing to Bunnings these are literally twice the price. Very disappointing.

Good servce, they picked up phone and checked for product. No waiting like at other large stores.It might be a little more pricey, but its local, and will save me the 40mins return trip to Oxley. Saving me time and petrol!

Convenient location but exuberant prices. Paid $22 for painters tape... Two weeks later bought another role at Bunnings for $8.I want to support locally but there's a limit to what acceptable mark-ups are in my opinion.

Before you drive that extra 10 kms to a huge, chaotic chain-store, check out this local, family-owned business.I'm pleasantly surprised at how much of what I'm looking for actually exists in this smaller, more personable store.And it comes with someone asking if you've been helped, pretty much every time.

This Mitre 10 suffers from a situation where the location is convenient, but the prices aren't competitive and nothing is ever in stock in store. That's a convenient location with an inconvenient store. There are 3 Bunnings within 15 minutes of this store, honestly try one of those first if you can.Remember in the early 90s how small towns might have only one hardware store, so you'd have to pay whatever they asked? Mitre 10 doesn't appear to have moved on from that with pricing 150-600% what the item costs in other stores across ~85% of their range.But the prices aren't the worst part, only a tiny fraction of their range is available in store, everything else has to be ordered which takes 3-7 days. To put this into perspective, their in store hand tools range is a hip height shelf that's <1m wide. That's the entire range, all screw drivers, pliers, hammers, levels, staple guns, etc fit in a section under 1m wide. It's a hardware store...Their in store BBQ accessories section is smaller than the Coles that's in the same centre, and costs twice as much as Coles. Do you need tape? I hope you don't have a special brand, big job or purpose in mind, they only have 5 rolls in store.They stock none of the cheaper range of any item category in store. Everything that's even close to reasonably priced has to be ordered in.The one thing they are competitively priced on that is in stock, is gas bottle refills. These are very reasonably priced.For all of the above reasons this Mitre 10 might be better thought of as a collection point for online click and collect orders when they arrive if you find a good deal online. Otherwise if you need something now, try bunnings, or even Coles, Woolworths or Kmart because the latter 3 all have hardware sections about as extensive as this 'hardware store'

Readily exchanged product bought from another mitre store. Very helpful and went the extra mile. Highly recommended and friendly knowledgeable service.

Absolutely impeccable service helping with a return that they didn't even really have to help with, very friendly, prompt and will definitely be coming back!