Huntingtower Sports and Aquatic Centre

Just went in their to inquire about swimming lessons for my child. Christie- The staff member at the reception was extremely helpful and provided all the information with clarity. Looking forward to join this swimming school community and hope it will be as great as the first impression we got.

The swimming teachers are very good also kids learn swimming with more interest. The only thing I object is the phone operater facility which is pathetic. No one pic up your calls. If you want to makeup lessons you have to visit the swimming centre because they don't pic up your calls also their voice mail box is always full so it never helps. Also makeup lessons always get cancelled because they give first preference to the kids who get enrolled in the particular empty batch. If they can improve the phone operater system customer satisfaction will increase and this will be the best swimming school in this area.

Administration is very poor for booking, makeup lessons.. not sure if anyone checking these feedback .. u will end up spending hours in queue just for asking simple query .. need an upgrade or add efficient people at service desk .. has to be fast !!!

Awesome auditorium! Good parking.

It's coaches are excellent but administrative process is poor. The school doesn't have a portal for students to self manage their information, and everything is done manually by their staff using a phone. They got my email address wrong in the system and it resulted in us not receiving school reopening info after the lockdown. The phone is extremely difficult to call through, or it always have no answer. Everything is manual and the technology that they depends on (phone) is plagued with issues. They need an upgrade.

They staff here, on the whole, are very good. They teach fastidiously, with an emphasis on nailing techniques before moving children up levels. However, recent staff shortages mean some classes don't start on time; staff seem to be absent regularly and replacements are obviously hard to come by. As a result, it's not a place where staff know your child's name; you feel like a cog in their wheel. It's a frustrating experience but perhaps inevitable in this climate. If you are relaxed about these things, you and your child will do well. If you are looking for a consistent or personal experience, you might not get it. We have chosen to stick with it for the time being.

The best swimming lessons you'll find. A consistent program with good teaching and focused on assessing and improving their ability, not just based on their age or moving up levels at the end of each term. Makes great, strong swimmers for life, not just competition.

Had our sons play here. Was a lovely theatre.

After trialling a few schools in the area, this is by far the best. You can tell the instructors have worked there for years as some have taught siblings years apart. I love the fact they don’t use floaties or other aids that hinder learning. Instead this sound program focuses on body positioning enabling a safer swimmer. With great body positioning any child could easily transition to squad if they wished without trouble. Well done staff great job!

Wasted an hour in the queue to ask a simple question at the front desk! No one answers the phone. More people are required at the front desk to assist please!!