Chainsmith Bike Shop

So grateful to Chainsmith for fixing my bike! I’ve had a persistent clicking/squeaking/ creaking noise for a couple of years now. Repeat visits to three different bike shops just ended in frustration. Multiple times it was suggested it was my imagination or that I was just riding wrongly!! At the recommendation of a friend, I booked in for their strip and rebuild service. They discovered that indeed there were some problems in the bottom bracket. Problem is now solved!!!! I am so happy and will start finding joy again in this bike! The staff were super friendly and have assured me that I can just come back anytime if the problém reappears. So I am one happy customer :)

Great local shop. They performed a service on my bike and it has never been as good, fantastic job.The staff are friendly and very knowledgeable. There is a good range of gear for a small store. Some of the spares are a little pricey but everything else is what a local shop should be.

The team at Chainsmith went above and beyond to construct my new bike. From the initial bike sizing, to the bike selection, to the bike build, it was a seamless process. They listened to what I wanted to achieve with my new bike and offered amazing insights and deep bike knowledge to enable me to make the right choices. Their expertise in sourcing components and parts (particularly in this current environment) was outstanding. If you’re looking for a genuine bespoke bike fit, then look no further than the Chainsmith team. One very happy customer

Always walk out of Chainsmith feeling good and taken care of. Ben, Ali and the team are friendly, great listeners and problem solvers. They don't hike up prices or try to upsell you and remember small details about you and your bike's history that shows just how much they care for each customer. Could not recommend these guys more for any biking needs!

Small but mighty! This is a cracking little bike shop with really friendly and knowledge staff.I popped in for a regular service and couldn't be happier. I recommend grabbing a booking online so you can be sure they'll service your bike same-day, as they do get busy.

This week Ben showed his range and experience, doing an excellent service on a French road bike for an amateur and preparing a bike for a rider that has done 17 Paris Roubaix and has worn the yellow jersey, no complaints from either.

After arranging an appointment beforehand and letting David know about the work required, the bike was brought into the shop. David attended to the bike immediately, fixed everything which was required in an efficient and friendly manner. As this was the first service since the bike was bought, the work was free of charge. Do I have to say more?

Having recently built a new bike with a new Campagnolo groupset, I was looking for help in setting up the derailleurs. As Chainsmith are a recommended Campagnolo store I contacted them and booked my bike in for a service. In dropping my bike off and picking it up, I met Ali, David and Ben and found them all to be very friendly and knowledgeable. The service David did on the bike was excellent. He set the derailleurs up properly and also found the headset needed tightening. I have just taken the bike for a first ride since the service and can't believe how smooth and fast it now shifts through the gears.This is my first experience with both the team at Chainsmith and with a Campagnolo groupset and can definitely recommend both of them.

As a cyclist of in excess of 20 years I was looking for something individual and searched until I found Ali and David from Chainsmith.After much discussion with the various options I chose a custom built bike - with such professional input my decision was an easy one.Everything was covered from the initial bike fit through to the options available and it was always comfortable to agree as they always respected my decision.The bike has now been collected and is a dream" not only the look but the performance.I have no hesitation in recommending Chainsmith.Kent"

Wow - I thought I'd already left a review!I love Chainsmith, they really care about riders and empowering cyclists with knowledge. I did their group riding workshop last year and it's sparked a drastic increase in my mileage this year. I feel equipped with so many skills. Their shop rides are inclusive and welcoming.They have all you need to get on the road, always super helpful with getting you the the right thing with clothes/nutrition you buy there. Since I've started buying my kit/warmers/base layers/gloves from Chainsmith I've been markedly more comfortable because Ali, Ben and David are so knowledgeable and actually care about setting you up as well as possible. All this with no pretentiousness and the highest attention to detail. Not much more to say really, so here's a picture of the beautiful Wilier I bought from them earlier this year, which fits me better than any bike I've ever been on, halfway through one of the long rides it's gotten me through comfortably.