House

Really awful customer service by the staff member there today. I purchased an espresso maker which I couldn’t use because it was too small for my stovetop. Wanted to swap it to the bigger one.I explained to the staff member who was incredibly rude and told me it was used and was arguing with me because I took a week to return it, as I work I couldn’t return it sooner. She then said “can you step aside so I can serve this customer and you can just talk to the manager”. The manager at least inspected it and showed me the issue that it had apparently been used (even though I didn’t, so obviously I had bought it used). Just terrible customer service and very confrontational aggressive staff member

Staff are not friendly, not sure what the issue is...sad.