Rapid Tune Underwood

Two reasons why I will never come back as a customer.1. I called earlier for a quotation about Transmission Service, but when I went to the Rapid Tune today, they charged me $130 more than the quote I got. It is so unprofessional and dishonest.2. I spent $199 on a Rapid Tune maintenance package at a car park outside Coles. The salesperson told me that I got 3 free general service and only needed to pay $50 for oil and filter. Rapid Tune actually charged me $170 for oil and filter plus different kinds of surcharge. Plus the $199 for the package, it doesn't save money at all. It's a typical scheme.

Do not try to book your car in here using the RapidTune complete automotive maintenance package certificate. They will not honour the certificate at all. Even though they are listed on the back of the card, and the rep that sold it to .me said they do honour it and he said was representing RapidTune and told me he worked there. I was told to ring the distributing company and of course the number would not connect.

Had my 2004 subaru impreza in for a engine knock. They took a quick look at it without charge and late in the afternoon. The told me the engine needs to be rebuild due to failed bearings. They did the rebuild for a great price compared to other shops that quoted me and they did it really quickly. 100% would recommend these guys to anyone I know.

The team are amazing and offer honest, reliable and sound advice. You can expect photos/videos of essential repairs. They offer additional payment options like afterpay (interest free) ⭐⭐⭐⭐⭐⭐

I own an old vehicle; for which essential parts are hard to get. I was quite concerned about being back on the road, These people managed to find the required replacement in 24 hours. Now I am happily driving again and the price of the job was very reasonable. Good service, I will be back.

What a great team, dropped off car for water pump and timing belt. Called me to inform me of other issues and agreed to fix on the spot. Went beyond the call of service to adjust things to help the car run smoothly. Being a 33yr old car this attention to detail will make me return in future with this car and the wife’s car.

As someone who's very fastidious - grossly picky, even - with all the cars I've owned, I'd have to give Rapid Tune Underwood 10 out of 10.It was very easy to make a booking, and receive a quote. Even with parts required for another vehicle in our stable, the response was prompt.All the items were carried out in the 80000 km logbook service. The oil was fresh, the oil filter was replaced, the brake fluid was replaced, and the tyres were rotated. Beautifully done, indeed. The bonus is that no attempts were made to upsell me snake oil - unlike, sadly, a number of dealership service departments and SOME other independent garage service providers.Professional team members, friendly atmosphere, and clean premises, without any pretentious smoke and mirror type add-ons - this strengthens my vote even further.I would have no hesitation in bringing my car back here for future services and repairs, when required.Well done!

The most amazing and friendly team and staff ever! My car started making a weird noise and I was unsure what it could be. I went to another service in the area and they declined me service as they were busy. I just dropped by to rapid tune without making any prior appointment and they welcomed me and assisted me with my vehicle issue. They test drove the vehicle and diagnosed the issue and repaired it in a short time! I’m so thankful for running into these amazing team of people who were so amazing and gave me peace of mind with my car! Thank you rapid tune underwood! Will definitely be coming back again for any future issue as well as recommend anyone who needs a diagnosis/service near the area.

Was good place. Bit of confusion. No fault of Rapid tunes. Clean and professional service

The marketing card is a scam, you need to pay like $130 each time even though it says you got 3 times of free services, because they need to give your synthetic oil without asking you. Maybe it’s free if you ask for mineral oil, not sure if it’s a option. And the card says you can get free brake pads ,but when you ask them to replace them they will say your old ones still alright even though they’re almost flat. So I think they wanted me to come again on the 3rd time so they can make enough money for the brake pads.