Henry's Building Bathrooms & Plumbing Supplies

Even if you have an appointment booked on the Saturday, don’t bother if you are have a distance to travel! Let’s just say we left 2hrs later empty handed & dissatisfied even though we arrived with a trailer & ready to buy!Through the week might be totally different as there would be more staff.Appointments only on a Saturday BS.

The owner spoke extremely badly about other customers in front of me, and the store itself is a relic to the 70's, items piled to the ceiling, covered in dust and pallets in the front of the store and just old bits and pieces piled high wherever you look. Be careful of the bait and switch. They advertised a clearance sale and told me to come in, but once I got there, the owner told me his son" put the ad on by accident and his "son" runs the facebook page

Good prices but after sale support very poor.

Very professional informative and helpful experience. Thanks Brian saved us a big headache. Judy and Stuart

The Very Best Customer Service in MelbourneI have renovated 3 homes using Henry’s Bathrooms. Brian Runs a family business and treats his customers like his family. I will never look anywhere else for any bathroom products they are wealth of information, their willingness to get things right is flawless always reassuring keeping their customers updated on products actually caring and being good humansThank you Jeremy Brian and team you have all been awesome to me, knowing how stressed out I was you all helped more than you know.I come there for your excellent customer service and genuine careBlessingsJenny

Staff here are great! Very helpful and knowledgeable about their products. Everything is very fairly priced and they have a lot of good things.

Friendly staff to help with your bathroom renovations. They have It all except tiles.Very helpful guy gave us the right advice.

I went to Henry's to get bathroom supplies for my renovation.Nathan helped me with my inquiry, he was patient and took time to find everything I needed.Great customer service. Highly recommend. Competitive pricing too!Thank you Henry's!

Wow this is the worst customer service we've experienced in a long long time.We went into the Dandenong store today on Thursday at around 12pm looking for a vanity set and other things as I am renovating 2 of my investment properties. We were asking if the price can possibly be lowered as we've had great experience with the managers here a year ago with getting great deals. We even brought in gifts for the sales team because of this excellent experience we had.This person who seems most senior salespersons basically said in exact words - Don't waste my time in the most disgusted face you can possibly imagine. This is absolute disastrous customer service and highly unprofessional. It was quite sad as we sent so many people there as referrals. Honestly speaking, we would have gladly accepted the original price if that man just told us politely that it wasn't possible... did not expect what that old man did.One rotten apple spoils the whole barrel unfortunatelyDon't come here if you want any sort of customer service or deals. You'll just be treated as dirt.