Realcare Medical Centre

My family and I have been going to Realcare Medical Center for over 8 years. Dr Katie Zhou is impeccable with her diagnosis and treatment and genuinely cares for her patients. Thank you for caring for our community. Highly recommend ⭐️

Dr Liping and Yolanda were both exceptional in organising a short notice appointment today. EXCELLENT, caring staff. Thank you so much.

Awful. Dr Hans Liu accosted and verbally abused me and then refused medical treatment. Dr Liping Tian laughed at me multiple times. Absolutely deplorable behaviour by both doctors. Do not seek treatment here.

The worst doctors surgery I have been too. I had to wait an hour just to receive some urgent results. The doctor didn’t even know the medication I was allergic to and proceeded to say are you sure that’s what it is. They put X-ray on my form when I was meant to get an ultrasound and they didn’t physically examine me. Horrible experience and I wouldn’t recommend them to anyone.

Been visiting Realcare Medicare center for years, service is great Dr Conrad always takes good care of us thank you Jack & Li

Phoned the surgery and was told that even though the issue was a bad sore throat they didn't need a negative covid test. Showed up and was told by the Dr (Stephanie) that we shouldn't have come. She did not look down the throat; announced it was viral and then prescribed antibiotics for bacterial infection which she'd just said that it wasn't. Very dismissive attitude and it all took a couple of minutes. First appointment for my daughter visiting a Dr and she said she won't be in a hurry to go to a Dr again. Nothing good about that visit or the experience. Last thing a sick person wants is to be handled dismissively and told they've done the wrong thing. Good way to make a bad situation worse.

I agree with some of the negative reviews here. There is definitely room for improvement for some of the doctors here who can be dismissive and lacking good rapport with patients.However, my family and I have been seeing Dr. Conrad Xiao for many years. He’s given the most practical advice when it comes to the management of my chronic bronchitis and mental health. I can’t thank him enough for pushing me to exercise to live bronchitis-free for over 9 years!

Can't recommend Dr Rivera enough. He's my doctor there and have been with him for years. I have a lot of complex health issues that I see him for and he's always been thorough and very caring towards me. I have been able to do walk in appointments before, now I live some distance away from the surgery I book them in... I am more than happy to wait knowing that Dr Rivera is in high demand and just how thorough he is.

Dr Betty she is amazing doctor.She's a real doctor who really takes care of the patient like a family and feels really protected. Please don't go anywhere else.

not a very good experience with the receptionist.. I asked to book a phone appointment as im home quarantining but she kept on insisting to come in without listening properly. I'm a diabetic, and I needed my scripts to be sent to the pharmacy as was out of my mediation, but she wouldn't understand. Im not sure how a phone appointment is unavailable but a physical appointment is .. something is fishy here. after a long discussion she put me on a waiting list and the doctor eventually called me.