Michael Hill
47 Reviews
- Tuesday9 am–6 pm
- Wednesday9 am–6 pm
- Thursday9 am–9 pm
- Friday9 am–6 pm
- Saturday9 am–6 pm
- Sunday10 am–5 pm
- Monday9 am–6 pm
About the Business
Just a moment... |
Contacts
Call Us
+61288832786
Windsor Rd, Rouse Hill NSW 2155
Hours
- Tuesday9 am–6 pm
- Wednesday9 am–6 pm
- Thursday9 am–9 pm
- Friday9 am–6 pm
- Saturday9 am–6 pm
- Sunday10 am–5 pm
- Monday9 am–6 pm
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- In-store pick-up
- In-store shopping
- Credit cards
- Mobile payments
Recommended Reviews
Chloé Young
10.10.2023
Michael Hill
Shoutout to Casey for her amazing customer service! Unfortunately they didn't have what we were looking for but she went above and beyond to try and help us find it. Thanks heaps, you're a great asset to MH :)
N G
25.09.2023
Michael Hill
Rebecca is honestly an asset to this business. Great customer service, amazing amazing amazing.
Sarah Jobson
17.09.2023
Michael Hill
Customer service was impeccable. My partner and I came in to look at wedding rings and get a feel for what we want.No pressure at all from both of the people who served us. Had a great laugh and left feeling the want to purchase from them. Which we will be doing in the coming weeks and can't wait to go back in! Thank you
Susan Acland
15.09.2023
Michael Hill
My son and I went in store today to buy a silver bracelet .We were met by a lovely lady Donna ,she was so helpful and friendly she definitely knew her jewellery. She helped us straight away and we bought a lovely braclet .We will definitely be back especially if we are served by Donna such a friendly assistant and so helpful . Thank you .
Michael Andrew
27.08.2023
Michael Hill
Very poor customer service from the single male and 2 female customer service staff.They did not offer any assistance even though I spent more than 10 minutes looking at various items.The man acknowledged and even spoke to a caucasian male customer who came in after us.Took my business elsewhere don't recommend shopping here.
Sera Hall
19.08.2023
Michael Hill
Awkward when you go in there, not in your best dressed and they automatically assume you're a child. I would've paid for the $600 earrings if the salesperson didn't talk down to me and tell me to ask my parents before making big purchases".Don't take customers at face value."
Rebecca Narasimhan
06.08.2023
Michael Hill
The manager Sharon, has been fantastic in helping me with my lifetime diamond warranty claim. She is warm, compassionate and genuine. Congratulations Michael Hill on having such a valuable employee. After some unsatisfactory service in the past. Meeting Sharon has turned my experience around and am happy to recommend Michael Hill Jewellers at Rouse Hill Town Centre.
Chris Bleakley Racing
01.08.2023
Michael Hill
Spent roughly $1300 on a eternity ring for my wife, when purchasing I asked the salesperson if the ring had plenty of material for re sizing and I was told yes and the resizing will be free of charge.When we returned a week or so later to get it resized I was told it would cost $80 to resize it. After my wife argued that it should be free we agreed to get it resize. After she left they called my wife to tell her that its not possible to resize this ring. This a complete joke and waste of my time we will now get a refund and shop somewhere else and will not return to a Michael hill shop.
Tara H
24.07.2023
Michael Hill
I visited the store on 29/11/21 and the two staff members were amazing (Jackie and didn't get the name of who I assume was the manager - she was amazing too!). They were attentive but not pushy. I was acknowledged as soon as I walked in and the whole time I was there, it was service with a smileThere was absolutely no pressure to buy and I left feeling so good about the experience, that I will likely pop in on the regular to browse and possibly buy if I see stuff I like!Thank you ladies for making my day! I can definitely say I did not have the same experience at any of the other jewellers at Rouse hill.
Fiona Neil
23.07.2023
Michael Hill
Fantastic service from start to finish. I put my watch in for repairs (very sentimental as was the last gift my husband gave me before passing) it has been restored to looking new so thank you.I had a bad experience with another MH store in the past so very happy to have found great caring staff & manager in this store
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Map
Windsor Rd, Rouse Hill NSW 2155
Michael Hill