Beds N Dreams - Cranbourne

Absolute pleasure purchasing our new mattress & adjustable base unit from Beds N Dreams Cranbourne. Denis was super helpful, friendly & importantly knowledgeable, which from our point of view made it a stress free shopping experience.

Bought white king bed.Customer service is amazing. Pricing and deals are to good. Staff is really helpful. But when comes to delivery and assembling of bed then Drivers don’t care. On 23/02/2023, I paid for delivery and assembling of bed as staff suggest me it is heavy and our delivery driver will assemble it. I suggest owner to train them how to assemble furniture as we spend our hard earned money and time on your stores. He assemble bed slats wrong and when I told him it is not in right position, he told me this is correct. I have pictures of slats. They just screw anywhere with drill driver because they are in hurry and want to finish their job quickly. Was upset because very happy and excited with my purchase but at the end drivers hurry ruined everything. Everyone should make sure about assembling as it is your Hard earned money which will be wasted at end.

Very friendly and knowledgeable staff. Offered great deals and not pushy at all.

Part 1. What a good and hassle free service from Denis the salesman. Will update further when delivery, installation and mattress removal happens (see how smooth that is)

Full of beautifull beds and high quality mattresses, staff very friendly. On top that all the store is with 70% discounts

We bought a Chelsea Firm mattress from Beds N Dreams, it has been a dream to sleep on. Staff are very helpful and courteous. Our son has just recently purchased one and we will be purchasing another one for our spare bed. Love the mattress, love price and love the service.

Your staff Denis and Annie are amazing and so helpful and very Knowledgeable picking a new bed was a dream We have been looking for a bed for weeks and within half an hour because of your staff we were able to find one that was just perfect thank you Annie and Dennis for making our experience one to remember

Walked into the store and was approached by a very friendly man who helped me chose the right bed, excellent customer cervice and spoke to management and gave me a small discount.

Ravina from the Cranbourne store was so wonderful to deal with in purchasing a mattress. She made the transition simple, smooth and highly enjoyable. Perfect customer service and knowledge in products, thank you again Ravina.