Australia Post - Brighton Post Shop

Excelente customer service.

All the staff are always incredibly helpful. I love Joy and the team. Joy has been serving me since 1995!!!

Very rude lady, terrible customer serviceEven rude to people with disabilitiesI wouldn’t recommend going here if you want nice experience

If you need passport photos taken for your children do yourself a huge favour and avoid this post office. Staff are rude and inpatient. If the photos were taken professionally and to an acceptable level then I probably would have given this review one more star but the photos were rejected by the passport office. However, I had a great experience with the staff at the Noarlunga post office and I will be going there from now on even though it is further away from me.

I have perceived this a few times at Brighton post office - it is a bit hard to pinpoint but the greeting is frosty, authoritative, instructional. It is certainly not engaging, warm or particularly helpful.Today was another edgy experience. I was posting an express envelope and needed a pen to address it. Can I have a pen please? No, we can't do that - there was a lady the other day that left a pen here and we were told it is a $5000 fine. Covid regulation".Wow I thought. Have I got one in the car? Went to search in the car - no luck. Back into the shop after dismissing the idea of driving home for a pen - instead decided to buy a pack of pens. Noticed a bloke filling out his mail

Best post office I have ever visited in my 60 years. Four helpful, professional, courteous ladies manage a busy desk, and smile. Even if you have to queue the shop has so many interesting items for sale time passes quickly. I am surprised at the negative reviews as I have never heard the staff be rude or unhelpful. Some folks are down right miserable.

We were on holidays in South Australia when I discovered mail was being sent to our home address even though I had organised and paid for a mail redirection service through Australia Post. I contacted Australia Post on the phone and they weren't very helpful and basically brushed me aside and advised me to go to a Post Office. There were two ladies (one is Sandra) who were extremely understanding and very helpful. This was something that should have been rectified by the operator that I contacted originally on the phone. But these ladies at Brighton went out of their way to help me. Thank you.

Rude . Rude.Absolute Zero customer service. This is my review after multiple visits to this shop !! I hope a manager or someone in charge reads it!

Deliver person came to deliver parcel. Heard front gate looked out window went to front door to hear gate closing. Opened door to find parcel pick up note in door.Can you please explain how parcel not delivered and no knock on door. This is the 3rd time this has happened. Tried to call Brighton and can not speak to Someone to call delivery service back.We pay for delivery when we purchase parcels not a pick up service.Utterly disgusted in Australia Post

How strange to see poor reviews. I’ve had nothing but helpful and friendly service in the six years I’ve been going here. They have gone out of their way to help, even when I wasn’t always prepared or knowledgeable about the service I needed. I appreciate the people who work at the Brighton Post.